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Forum Discussion

MarcyHotz's avatar
MarcyHotz
Explorer | Level 4
6 months ago

I can't preview Excel files (".xlsx files are supported but something went wrong.")

Why can I no longer open Excel files stored in Dropbox? This is the message I get: .xlsx files are
Error Messages
Microsoft Office
Preview
Mark's avatar
Mark
Icon for Super User II rankSuper User II
MarcyHotz wrote:

This is the message I get: .xlsx files are

are.....? what exactly?

MarcyHotz's avatar
MarcyHotz
Explorer | Level 4
6 months ago

Sorry, not sure why this did not complete.  ".xlsx files are supported but something went wrong."

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    6 months ago

    Have a try and clearing your cache and cookies and try again 🙂

    • MarcyHotz's avatar
      MarcyHotz
      Explorer | Level 4
      6 months ago

      I cleared cache and cookies and still get the same message.

       

      .xlsx files are supported but something went wrong.

      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II
        6 months ago

        If you download it and open does it work?

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