You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Jacintha
3 years agoExplorer | Level 4
I cannot open my PowerPoint file online.
My powerpoint won't open online. I could yesterday but not today. i have cleared cache
omalleypat
3 years agoHelpful | Level 5
My PowerPoints are not opening, anyone having similar issues? Tried to connect with live chat and that isn't working either
- Megan3 years agoDropbox Staff
Hey omalleypat, let's jump right into this!
Do you get any errors on your end when this happens? If I were you, I'd also try a different browser, just to see the results you get there.
Keep me posted!
- omalleypat3 years agoHelpful | Level 5
no error messages show up on Chrome. On Microsoft Bing I get the attached error message.
- Jacintha3 years agoExplorer | Level 4
I am still facing the issue. Cannot open PowerPoint in dropbox. Restarted my laptop and did everything possible.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!