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Forum Discussion
JOHN HOWKINs
5 years agoExplorer | Level 4
how to stop dropbox syncing files
Dropbox is immediately syncing all new downloads and then, if I move a download out of Dropbox, Dropbox says it will delete it on all devices. The result is I can't use downloads. I have just been ...
- 5 years ago
Hi JOHN HOWKINs; thanks for posting on our Community!
Regarding your first concern, it seems like you enabled the computer backup feature which allows you to backup some of your computer's OS key folders (e.g. Downloads, Desktop and Documents).
Can you take a look at the relevant documentation and let us know if it helps improve matters at all?
As per your additional query, note that the message you get is referring to deleting the file(s) you're moving out of your Dropbox folder on your computer from any Dropbox platform, be it the desktop app, the mobile one or our website; not from your computer's hard drive.
I hope this helps to a certain extent and please let us know how you get on, John.
Thanks!
PS: I merged your posts under the same thread to keep things neat in our Community; I hope you don't mind.
Walter
Dropbox Staff
Hi JOHN HOWKINs; thanks for posting on our Community!
Regarding your first concern, it seems like you enabled the computer backup feature which allows you to backup some of your computer's OS key folders (e.g. Downloads, Desktop and Documents).
Can you take a look at the relevant documentation and let us know if it helps improve matters at all?
As per your additional query, note that the message you get is referring to deleting the file(s) you're moving out of your Dropbox folder on your computer from any Dropbox platform, be it the desktop app, the mobile one or our website; not from your computer's hard drive.
I hope this helps to a certain extent and please let us know how you get on, John.
Thanks!
PS: I merged your posts under the same thread to keep things neat in our Community; I hope you don't mind.
Pua F.
5 years agoExplorer | Level 4
I followed the steps in the relevant documenation to turn off computer backup. The "Backups" tab does not offer "Manage Backup." If I click on the offered "Setup" it does not offer to let me unclick "My PC" folder. I unclicked all the folders being synced there, but I cannot then save that setting.
This is eating up so much of my time!
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