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Forum Discussion
Jessica D.20
3 years agoHelpful | Level 6
How do I disable or remove capture?
How do I disable or remove capture? The screenshot URLs do not work for some reason. I just want to go back to the old dropbox screenshot URLs. I've uninstalled dropbox capture and unchecked/rechecke...
- 3 years ago
Hi everyone,
I just wanted to follow up on my message above.
- The 404 error should never happen again. We've deployed the fix. Thank you so much for your help in finding the root cause of this issue
- dl=1 and raw=1 now work exactly as you requested
Please let us know if there is anything else you'd like us to add to the Capture links to make them even better.
Thank you so much!
Nancy
Dropbox Staff
Hi Frank P E.! Hope you’re doing well.
If you see Dropbox Capture among the list of programs on your Windows computer, you can uninstall it, like you would with the rest of your programs there.
Let me know if you face any issues, though.
Frank P E.
2 years agoHelpful | Level 7
umm --- its not listed with the other programs like dropbox itself
- Megan2 years agoDropbox Staff
Hi Frank P E., sorry to jump in here!
But have you made sure you had the app installed locally in the first place?
- Frank P E.2 years agoHelpful | Level 7
ok I did this numerous times ---- if you go to dropbox.com/capture to download the app, you are directed to the MS store --- from there capture is installed ---- when I go to the programs list to uninstall capture it is not there, but it does appear as a windows app and I think there is a powershell script to remove it -- is there another way?
- Megan2 years agoDropbox Staff
Thanks for letting me know more Frank P E.!
Can you try to navigate to %appdata%\Roaming?
Then show hidden files by searching for 'Folder' in the Windows search > File Explorer Options > View tab > Under Hidden files and folders, select Show hidden files, folders, and drives > Click Apply.
Then delete the folder \Dropbox-Capture.
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