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Forum Discussion
How do I disable or remove capture?
How do I disable or remove capture? The screenshot URLs do not work for some reason. I just want to go back to the old dropbox screenshot URLs. I've uninstalled dropbox capture and unchecked/rechecke...
Hi everyone,
I just wanted to follow up on my message above.
- The 404 error should never happen again. We've deployed the fix. Thank you so much for your help in finding the root cause of this issue
- dl=1 and raw=1 now work exactly as you requested
Please let us know if there is anything else you'd like us to add to the Capture links to make them even better.
Thank you so much!
Megan
Dropbox Staff
Dropbox StaffHi Subgiant, how are you doing?
Have you tried uninstalling the Capture app on your end?
Also, if you access the app's preferences and then go under the Backups tab, do you have any relevant options there?
Let me know more.
Hi
Thanks for the super fast reply!
Dropbox is still uploading screenshots from my desktop to the dropbox folder without a problem, however the link that is created is as follows: https://capture.dropbox.com/vxhVgsaQjSq3RoOV?src=ss
It's not the old link style that worked in Slack and other programs, I've uninstalled Capture (but this was a useful program) I just want the image on it's own and not the dropbox website. This used to be the case until the last couple of days.
The old link format used to be like this
https://www.dropbox.com/s/xfisxp1f43hfhddcv/Screenshot%202022-01-27%20at%2023.49.05.png?dl=0
It worked in Slack etc. In emails I used to change the dl=0 to dl=1 which would allow me to embed. Ideally it should always be set to 1 as nodoubt slack change it to =1 and use in chat.
- NancyHi Subgiant, hope it’s OK if I jump in here, as well.
I understand why it may be easier to access your screenshots via a “traditional” shared link, in this scenario. You should still be able to manually create shared links for these files, after they’ve been uploaded to your Dropbox account.
You can definitely make a suggestion though about changing this here, so that our team can take this into consideration.
Hope this helps!Nancy So are you saying there's no way to get back to the "“traditional” shared link"? The only way to get the old dropbox link is to create one manually? No way to NOT use Capture for screenshots now?
