You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Folder is empty on my devices
I cannot access any of my files on my devices (iPhone, iPad) says the folder is empty. I have a few clients folders who’s folders are now "empty" I need help
Hey there Alienart34 - welcome to our Community!
Did you have the chance to check what Rich suggested?
Keep in mind that syncing your files can take time should you have many or large files. Just because the files have been placed into the Dropbox folder doesn't mean the syncing is instantly fully completed. When the desktop application syncs the files it begins with all of the folders and then uploads files from smallest to largest.
Thus, it could look like the folders are empty or incomplete if you are not fully synced. Be patient and the files will sync. Do not delete them from the Dropbox folder if the files haven't finished syncing.
You can also find more information about this here!
I hope this helps and please let us know what you find!
Rich
Super User II
Super User IIAre the folders empty if you sign in to your account on the Dropbox website?
