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Forum Discussion
Imran23
7 years agoExplorer | Level 3
All folders on my Dropbox account are empty
All my folders are empty. They have not been deleted and are not in deleted items. I’ve tried to find a solution but have not been able to do so.
- 7 years ago
Imran23 Is it possible for you to login to Dropbox web from a browser, and check the files instead of using the mobile app? The issue could be with the mobile app. You may try to reinstall the app, and check also.
Imran23
Explorer | Level 3
I have selected the folders by size but I’m using my phone and can’t find how to access information on specific file size. The files are all empty.
I have taken screenshots but can’t find a way to attach them to this reply
I have taken screenshots but can’t find a way to attach them to this reply
Elixir
7 years agoStar | Level 19
Imran23 Is it possible for you to login to Dropbox web from a browser, and check the files instead of using the mobile app? The issue could be with the mobile app. You may try to reinstall the app, and check also.
- Bert46 years agoNew member | Level 2
When checking on Dropbox.com, eveything seems to be there. Thanks. What to do now?
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