You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

MrSuddenJoy's avatar
MrSuddenJoy
Helpful | Level 6
8 months ago

Files are supported but something went wrong

Im getting this message when trying to open .docx document that has been created by me some 30 minutes ago. Please see this screengrab 
Error Messages
Preview
Web
  • Walter's avatar
    Walter
    8 months ago

    Hi there MrSuddenJoy - sorry to hear about this.

     

    Could you please clear your browser's cache or try another browser and let us know how it goes?

     

    Thanks so much!

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
8 months ago

Hi there MrSuddenJoy - sorry to hear about this.

 

Could you please clear your browser's cache or try another browser and let us know how it goes?

 

Thanks so much!

  • MrSuddenJoy's avatar
    MrSuddenJoy
    Helpful | Level 6
    8 months ago

    WalterClearing cache helped. Thanks.

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      8 months ago

      Happy to hear that MrSuddenJoy 

       

      See you around the Community and have a lovely weekend! 

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