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Forum Discussion
Files are opening very slow in the Dropbox folder
Hello, Suddenly the folders in Dropbox started to open extremely hard. I have to wait over 15 seconds to open any folder. I uninstalled and reinstalled dropbox but the same thing happens. PC, windo...
Hi, thanks for the reply.
I have been using dropbox for over 8 years and I have never experienced this.
I have free space, on other computers it works normally, but on the PC it clearly had a problem for 2 days.
I tried a lot of options, but I didn't succeed.
Finally, I checked which programs were installed/updated in the last few days and I noticed that iCloud had an update. Then I entered it and saw that it also works as hard as dropbox.
I uninstalled icloud and dropbox works fine now.
I can't explain it but I'm glad it works...
Hi, thanks for the reply.
I have been using dropbox for over 8 years and I have never experienced this.
I have free space, on other computers it works normally, but on the PC it clearly had a problem for 2 days.
I tried a lot of options, but I didn't succeed.
Finally, I checked which programs were installed/updated in the last few days and I noticed that iCloud had an update. Then I entered it and saw that it also works as hard as dropbox.
I uninstalled icloud and dropbox works fine now.
I can't explain it but I'm glad it works...
Graham
Community Manager
Community ManagerHi Alex Andru,
Thank you very much for the update and for bringing this to our attention. Am I right in saying that you already had iCloud installed on your computer and it was working fine without any effect on Dropbox before it updated?
Thanks again, and have a great day,
Graham
Hi,
Yes, I already had iCloud installed and it was just an update to it.
I want to mention the fact that iCloud opened just as slowly. I checked this before uninstalling it completely.
In conclusion, I was saved by the fact that I looked for any updates that had been made since the dropbox started to work very hard.
Thank you
- Graham
Hi again Alex Andru,
Thank you for your quick response. This is very helpful feedback for us and I will pass it along to the relevant parties to make sure it is looked into. Would it be OK with you if I accept your initial response about finding the issue and fixing it as a solution. This may help anyone who visits the Dropbox Community with a similar issue.
Thanks again!
Graham
yes, of course, do what you think is necessary.
I was desperate because I didn't know what was happening. Don't let others suffer if they have the same problem 🙂
Thank you, I wish you a good day!
Alex
