You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
savavacic
2 years agoNew member | Level 2
File just stopped working!
I have a problem, I can't open the link where I have all the content calendar that I need for my job. The message I got was, "500 Something went wrong, but we’re on it!" Is there a way to recov...
- 2 years ago
Hi Nancy!
Thanks for checking! It was my own file, but after 1 hour, it started working again.
So it's all good 🙂
Nancy
Dropbox Staff
Hey savavacic! Thanks for posting on our Community and welcome aboard.
When saying that you’re unable to open this link, are you referring to a shared link perhaps?
Do you mind sharing a screenshot of the error, so that I can also have a visual?
Let me know when you have more updates.
savavacic
2 years agoNew member | Level 2
Hi Nancy!
Thanks for checking! It was my own file, but after 1 hour, it started working again.
So it's all good 🙂
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!