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Forum Discussion
Failed - Network Error - Unable to Download Files
Hi there,
I've just been sent through all of my photos and videos from my wedding by our photographer, but we're unable to download the video files and can only download the photos one by one, as w...
Hello
I haven't been able to download the files on my account since yesterday, i.e. the download speed is very slow so slow that after a few minutes the download stops and the message Network error appears!
what happened?
how can i fix it?
I am using Win11 and Chrome Browser
Thanks for your help
- Hannah
Dropbox Staff
Hey FireFox99, thanks for reaching out to our Community.
Have you tried downloading your files using a different browser, or a private browsing window, to see if that helps?
it's slow downloading in the Chrome browser and from the app.
how come?
I've been using it for 2 years and it never happened- Hannah
