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rocketmanblamb's avatar
rocketmanblamb
Helpful | Level 6
3 years ago
Solved

Export Paper doc to PDF

I downloaded the Dropbox Paper app. I wanted to export a document, but when I click the elipisis the option to export does not appear. Am I doing something wrong?

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  • Rob_Cash's avatar
    Rob_Cash
    8 years ago
    haojiejiang wrote:

    hi，I accidentally purchased a yearly subscription instead of a monthly subscription. 

    English is not my mother language，thats the main reason I failed to understand the information on DB website when I was trying to register my account.

    I live in Australia temporaryly now.

    AS an individual user ,All I need is just a economic  account  so that I can share something with my friends. But over AU$1000 is taken from me this morning ,which surperised me so much. I can never afford this price, and thats almost half of my whole money.

    what should I do to deal with this ?

    Could anyone help me please ?

    Account has been refunded. If you are looking to upgrade, please be sure to look for Dropbox Plus or Dropbox Professional and not the Dropbox Business plans!   Have a good day!

     

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Hey rocketmanblamb, thanks for using Paper and happy Friday!

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Could you send me a screenshot of what you see on your end so that I can have a visual?

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Also, have you tried doing through a web browser instead of the mobile app?

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Keep me posted!

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Hi rocketmanblamb, how is your Monday so far? 

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\n

Can you open your Dropbox app instead, and search for the Paper document you want to export there? 

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You should be able to then click the three dots, then share and then export. Give it a go, and let me know how it goes. 

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