We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

rocketmanblamb's avatar
rocketmanblamb
Helpful | Level 6
3 years ago

Export Paper doc to PDF

I downloaded the Dropbox Paper app. I wanted to export a document, but when I click the elipisis the option to export does not appear. Am I doing something wrong?
Download
Dropbox Paper
Mobile
Sort and Preview
  • Megan's avatar
    Megan
    3 years ago

    Hi rocketmanblamb, how is your Monday so far? 

     

    Can you open your Dropbox app instead, and search for the Paper document you want to export there? 

     

    You should be able to then click the three dots, then share and then export. Give it a go, and let me know how it goes. 

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hey rocketmanblamb, thanks for using Paper and happy Friday!

 

Could you send me a screenshot of what you see on your end so that I can have a visual?

 

Also, have you tried doing through a web browser instead of the mobile app?

 

Keep me posted!

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago

      Hi rocketmanblamb, how is your Monday so far? 

       

      Can you open your Dropbox app instead, and search for the Paper document you want to export there? 

       

      You should be able to then click the three dots, then share and then export. Give it a go, and let me know how it goes. 

      • rocketmanblamb's avatar
        rocketmanblamb
        Helpful | Level 6
        3 years ago

        I think I got this to work either through the App as you mentioned or through the web.  Still confusing it isn't possible in the Paper app itself I thought.

        Thanks

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!