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asdmjkasndkjasndjkas's avatar
asdmjkasndkjasndjkas
New member | Level 2
2 years ago

Error when trying to download massive (20gb) file

so my client sent me a dropbox share link containing around 20gb worth of emails, clicking the Download results in the image below

is there any way around this? I downloaded the dropbox windows client but I can't find a way to download all of this without making a copy to my account, the limit is 2gb which is not enough downloading all of these, any way around this?

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hey asdmjkasndkjasndjkas, thanks for letting us know about this.

     

    Does the folder you wish to download contain more than 10K files in it?

     

    If so, I would suggest downloading the files in batches instead.

     

    I hope this helps, but let me know if you have any questions!

    • asdmjkasndkjasndjkas's avatar
      asdmjkasndkjasndjkas
      New member | Level 2

      What do you mean by downloading by batches? the folder seems to contain more than 40K files, each text file not bigger than a few hundred kilobytes

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