You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Nosbags
5 years agoHelpful | Level 6
err_connection_refused
Can’t seem to connect to Dropbox at all using multiple different browsers and in private /incognito mode. Keeps saying refuses to connect. Have added Dropbox.com to trusted sites in settings, uninsta...
- 5 years ago
It works, thank you! I just deleted the host file and it started working.
- Press Windows Key + R.
- Type %WinDir%\System32\Drivers\Etc into the Run window and click OK.
- Delete hosts file .
Kristo34
5 years agoHelpful | Level 6
Same problem! The dropbox.com page does not load on a Windows computer.
- Walter5 years agoDropbox Staff
Sorry to hear about this and thanks for joining the discussion here Kristo34.
Does this persist on other browsers with no extensions or plugins running?
- kylebisc5 years agoNew member | Level 2Same exact problem for me as well. Dropbox webpage does not load on a windows computer, tested on both chrome and microsoft edge with all extensions disabled, firewall and antivirus disabled, no vpns running.
- Kristo345 years agoHelpful | Level 6
Chrome, IE, Edge, firefox not working. The firewall is off. No antivirus programs.
- Daphne5 years agoDropbox Staff
Thanks for all your updates here peeps!
So that we can look into this further, we'd like to continue through our Support channel as some info we can't check on any account/device specific info here on the Community.
Please submit a ticket with our team via the options available to your plan on this page. You can then let us know the ticket number (eg. #1234567).
If you have any trouble with this, please let me know and I'd be happy to help with this from my side.
coyotius, it seems that the thread your post was in was for a different connection issue via the desktop app, so I've just moved your post here.
Apologies for any confusion you may have experienced with that, but please try the above and I'll be here if you have any questions.
Keep me posted!
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