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Nosbags 's avatar
Nosbags
Helpful | Level 6
5 years ago

err_connection_refused

Can’t seem to connect to Dropbox at all using multiple different browsers and in private /incognito mode. Keeps saying refuses to connect. Have added Dropbox.com to trusted sites in settings, uninsta...
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  • Kristo34's avatar
    Kristo34
    4 years ago

    It works, thank you! I just deleted the host file and it started working.

    1. Press Windows Key + R.
    2. Type %WinDir%\System32\Drivers\Etc into the Run window and click OK.
    3. Delete hosts file .
Nosbags 's avatar
Nosbags
Helpful | Level 6
Hi Daphne,

I deleted and reinstalled both chrome and edge before posting and installed brand new Firefox with the exact same issue.
Chrome version: 86.0.4240.198
Edge version: 86.0.622.69
Firefox version: 83.0
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
4 years ago

I'd recommend looking in every app on your machine, to see if there is any antivirus software that you had previously uninstalled, to ensure it was fully removed, including all their extra services.

 

There are certain apps which can cause this issue, so it has to be something on the machine which is preventing your connection.

 

Do you have the app preferences set to 'no proxy' or 'auto-detect'? Try switching them around if need be.

  • teleekom's avatar
    teleekom
    New member | Level 2
    4 years ago

    When I cleaned the hosts file dropbox is loading for me now. Looking at those entries this might be caused by uTorrent client or something to that extent. 

  • denisebrown's avatar
    denisebrown
    Helpful | Level 5
    4 years ago

    I have the same errors and tried the same fixes.  I am on a mac laptop.

    D

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      4 years ago
      Thanks for joining the topic ken l.19 and denisebrown!

      Just to confirm, did you try these steps, and the issue persisted ken l.19?

      Since you mentioned using a Mac device instead denisebrown, you could try researching the HOSTS file on a Mac.

      While this isn't an official solution recommended by Dropbox, as it seemed to help other users in this thread, it might help in your situation.
      • ken l.19's avatar
        ken l.19
        Helpful | Level 6
        4 years ago

        I deleted the host in the registry and it makes no difference.

         

        Still doesn't work

         

        thank you

        Ken

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