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Forum Discussion
Nosbags
5 years agoHelpful | Level 6
err_connection_refused
Can’t seem to connect to Dropbox at all using multiple different browsers and in private /incognito mode. Keeps saying refuses to connect. Have added Dropbox.com to trusted sites in settings, uninsta...
- 4 years ago
It works, thank you! I just deleted the host file and it started working.
- Press Windows Key + R.
- Type %WinDir%\System32\Drivers\Etc into the Run window and click OK.
- Delete hosts file .
Nosbags
Helpful | Level 6
Hi Walter,
Posting this on my phone as I can’t connect through my desktop to post.
The desktop app version: 109.4.517 and that connects perfectly fine.
It’s my browsers that refuse to connect for an unknown reason and it’s through our LAN Ethernet cabling, no wifi. Internet works perfectly fine for every other website. Browsers I’ve used are Google Chrome and Microsoft Edge.
All working from a Windows 10 64 bit operating system
Posting this on my phone as I can’t connect through my desktop to post.
The desktop app version: 109.4.517 and that connects perfectly fine.
It’s my browsers that refuse to connect for an unknown reason and it’s through our LAN Ethernet cabling, no wifi. Internet works perfectly fine for every other website. Browsers I’ve used are Google Chrome and Microsoft Edge.
All working from a Windows 10 64 bit operating system
Daphne
4 years agoDropbox Staff
Have you had the chance to try out the other steps listed here too captainbianco?
Reinstalling was suggested as the issue was narrowed down to a specific device, while others on the same network had no issue connecting.
- Nosbags4 years agoHelpful | Level 6Hi Daphne,
I deleted and reinstalled both chrome and edge before posting and installed brand new Firefox with the exact same issue.
Chrome version: 86.0.4240.198
Edge version: 86.0.622.69
Firefox version: 83.0- Jay4 years agoDropbox Staff
I'd recommend looking in every app on your machine, to see if there is any antivirus software that you had previously uninstalled, to ensure it was fully removed, including all their extra services.
There are certain apps which can cause this issue, so it has to be something on the machine which is preventing your connection.
Do you have the app preferences set to 'no proxy' or 'auto-detect'? Try switching them around if need be.
- teleekom4 years agoNew member | Level 2
When I cleaned the hosts file dropbox is loading for me now. Looking at those entries this might be caused by uTorrent client or something to that extent.
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