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Forum Discussion
Dropbox web app crashes every time I view an image full screen
When I'm logged into my own Dropbox account through the website & double-click an image to view it full size, Dropbox freezes/crashes. In order to fix this I need to close ALL Dropbox windows, ope...
Hi folks,
Chiming in here and apologies for the inconvenience this has caused.
We found an issue that may have caused the issues described in this thread. We have fixed the root cause - could you check that you are able to successfully preview files now?
Thank you!
Same here, I open one photo, when trying to go to the next photo it freezes, and then says page unresponsive. Asks me to wait or close page, if you wait nothing happens. If I open it on my computer they will open fine.
- Walter
Dropbox Staff
Hey ASiradakis - sorry to hear about this.
Does the issue persist after clearing your browser's cache or on another browser, preferably with no extensions or plugins running?
I have the same issue, photo freeze went ever I exit. Did you got it fixed ?
- Megan
Hey there CES2, I hope you're doing well!
Would you mind clarifying if this behavior is happening on a specific browser? Have you tried a different browser, by any chance?
Keep me posted, and we'll take it from there!
Hi Megan! Same problem on any browser, tried different ones and it still freezes went I try to exit a photo. All ready tried on a clean browser with out plugins no luck.
The main Browser that I work with is Google Chrome.
