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Forum Discussion
Alejandro Q
8 months agoExplorer | Level 3
Dropbox opens a different PDF in Adobe Acrobat than the one I was looking at
When i have saved a pdf an in my dropbox look fine but when i choose to open with acrobat y
it opens a different pdf article tha i was seeing in my dropox. It has happend multiple times
Wha...
Walter
Dropbox Staff
Hey alejandro Q - sorry to jump in here, but could you clear the cache from both of the apps, reboot your device and let us know if you notice any difference?
Alejandro Q
8 months agoExplorer | Level 3
Nothing
- Hannah8 months agoDropbox Staff
Hey alejandro Q , do you see the same if you first download the file from Dropbox to your computer and then open it with Acrobat locally on your computer?
- Alejandro Q8 months agoExplorer | Level 3Yes also happens in my computer iphone
- Alejandro Q8 months agoExplorer | Level 3If I open it in my iPhone it opens a different pdf that the one in the ipad
- Nancy8 months agoDropbox Staff
Hi again, Alejandro Q . Just to clarify, is this happening with PDFs that open via the Dropbox app both on your iPhone and your iPad?
What if you reinstall both the Dropbox app and Adobe Acrobat on both your devices? Does the issue persist after that?
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