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Alejandro Q 's avatar
Alejandro Q
Explorer | Level 3
8 months ago

Dropbox opens a different PDF in Adobe Acrobat than the one I was looking at

When i have saved a pdf  an in my dropbox look fine but when i choose to open with acrobat y

it opens a different pdf article tha i was seeing in my dropox. It has happend multiple times 

What is goin wrong

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  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    8 months ago

    Hi alejandro Q, and welcome to our Community!

     

    Is this happening with a single PDF file or with all of them? 

     

    Can you describe to me the steps you’re taking exactly to open your PDF file with Adobe Acrobat? 

     

    Feel free to send any screenshots that may help troubleshoot this further.

     

    Give me a nudge, when you’re ready.

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        8 months ago

        Hey alejandro Q  - sorry to jump in here, but could you clear the cache from both of the apps, reboot your device and let us know if you notice any difference? 

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