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Alejandro Q 's avatar
Alejandro Q
Explorer | Level 3
8 months ago

Dropbox opens a different PDF in Adobe Acrobat than the one I was looking at

When i have saved a pdf  an in my dropbox look fine but when i choose to open with acrobat y it opens a different pdf article tha i was seeing in my dropox. It has happend multiple times  Wha...
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Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
8 months ago

Hey alejandro Q  - sorry to jump in here, but could you clear the cache from both of the apps, reboot your device and let us know if you notice any difference? 

  • Alejandro Q 's avatar
    Alejandro Q
    Explorer | Level 3
    8 months ago

    Nothing

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      8 months ago

      Hey alejandro Q , do you see the same if you first download the file from Dropbox to your computer and then open it with Acrobat locally on your computer?

      • Alejandro Q 's avatar
        Alejandro Q
        Explorer | Level 3
        8 months ago
        Yes also happens in my computer iphone

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