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Forum Discussion
Dropbox Notification saying file is open in google sheets
Hi, I'm having trouble opening a file in excel online. When attempting to open the document, I receive a notice that says that the file is currently open in google sheets so I can only view in excel...
Hi Guys, I've been facing the same problem here.
If I accidentally open a file using the Google sheets, even after I have closed I've been receiving the following error:
currently having the exact same issue, were you able to find a solution? No one I'm working with says they opened it on sheets, but we are all receiving the same error as you've posted.
Hello,
When trying to open a file in excel file on Microsoft Excel For Web I am receiving this error:
"Want to see the latest version and edit?Right now people are working on this file in Google Sheets. You can see updates and edit there."However, none of the people in my shared folder are using Google Sheets, we all use the Excel for Web version. Any ideas on how to bypass this and edit on the excel version? When I can get past this screen to the excel version, it is in view only mode and says the file is locked... but it's my file and I nor anyone else has locked it?- Megan
Dropbox Staff
Hi angelob3, let's see what we can find on this!
Would you mind sharing a screenshot of the error you received with me so I can see this?
Do you see this error when trying to open the file using a different browser?
Thank you.I had this too. I resolved it by logging out of Dropbox and back in again. ¯\_(ツ)_/¯
