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Dropbox is stuck syncing after an update, what can I do?
I have the "Dropbox Plus" subscription and I run the client on 4 computers.
Yesterday (Monday, 13-Jan-2020) I signed onto my desktop (which is always on) and has a full local sync of my dropbox...
For the past 8 hours my machine has been stuck at...
Syncing 723 files Uploading 390 files... Downloading 333 files...
Dropboxd is currently using 100% of a core, 10GB of RAM, and is at 462 minutes on the CPU. I'm not optimistic.
This seems to indicate Dropbox is not actually syncing my files:
$> lsof -p <dropbox pid>
COMMAND PID USER FD TYPE DEVICE SIZE/OFF NODE NAME dropbox 30902 matt cwd DIR 8,2 4096 63176758 /home/matt dropbox 30902 matt rtd DIR 8,2 4096 2 / dropbox 30902 matt txt REG 8,2 11181752 63177210 /home/matt/.dropbox-dist/dropbox-lnx.x86_64-89.4.278/dropbox dropbox 30902 matt mem REG 8,2 4033420 20187078 /usr/share/fonts/truetype/droid/DroidSansFallbackFull.ttf dropbox 30902 matt mem REG 8,2 757076 20187044 /usr/share/fonts/truetype/dejavu/DejaVuSans.ttf dropbox 30902 matt mem-W REG 8,2 10485760 63177021 /home/matt/.dropbox/logs/1/1-6013-5e2b6f23.tmp dropbox 30902 matt mem REG 8,2 101168 81269470 /lib/x86_64-linux-gnu/libresolv-2.27.so dropbox 30902 matt mem REG 8,2 26936 81269448 /lib/x86_64-linux-gnu/libnss_dns-2.27.so dropbox 30902 matt mem REG 8,2 97176 81269446 /lib/x86_64-linux-gnu/libnsl-2.27.so dropbox 30902 matt mem REG 8,2 47576 81269451 /lib/x86_64-linux-gnu/libnss_nis-2.27.so dropbox 30902 matt mem REG 8,2 39744 81269447 /lib/x86_64-linux-gnu/libnss_compat-2.27.so dropbox 30902 matt mem REG 8,2 84032 81269422 /lib/x86_64-linux-gnu/libgpg-error.so.0.22.0 dropbox 30902 matt mem REG 8,2 1159864 81264667 /lib/x86_64-linux-gnu/libgcrypt.so.20.2.1 dropbox 30902 matt mem REG 8,2 112672 15472430 /usr/lib/x86_64-linux-gnu/liblz4.so.1.7.1 dropbox 30902 matt mem REG 8,2 153984 81269433 /lib/x86_64-linux-gnu/liblzma.so.5.2.2 dropbox 30902 matt mem REG 8,2 536648 81264984 /lib/x86_64-linux-gnu/libsystemd.so.0.21.0 dropbox 30902 matt mem REG 8,2 313496 81264967 /lib/x86_64-linux-gnu/libdbus-1.so.3.19.4 dropbox 30902 matt mem REG 8,2 3779465 63176906 /home/matt/.dropbox-dist/dropbox-lnx.x86_64-89.4.278/resources/resources_images.rcc dropbox 30902 matt mem REG 8,2 39240 15474924 /usr/lib/x86_64-linux-gnu/libXcursor.so.1.0.2 dropbox 30902 matt mem REG 8,2 47568 81269449 /lib/x86_64-linux-gnu/libnss_files-2.27.so dropbox 30902 matt mem REG 8,2 202672 15472534 /usr/lib/x86_64-linux-gnu/libpng16.so.16.34.0 dropbox 30902 matt mem REG 8,2 202880 81265008 /lib/x86_64-linux-gnu/libexpat.so.1.6.7 dropbox 30902 matt mem REG 8,2 27112 81264806 /lib/x86_64-linux-gnu/libuuid.so.1.3.0 dropbox 30902 matt mem REG 8,2 39448 15473573 /usr/lib/x86_64-linux-gnu/libXrender.so.1.3.0 dropbox 30902 matt mem REG 8,2 735704 15472385 /usr/lib/x86_64-linux-gnu/libfreetype.so.6.15.0 dropbox 30902 matt mem REG 8,2 281984 15473487 /usr/lib/x86_64-linux-gnu/libfontconfig.so.1.10.1 dropbox 30902 matt mem REG 8,2 97952 15467408 /usr/lib/x86_64-linux-gnu/libICE.so.6.3.0 dropbox 30902 matt mem REG 8,2 30960 15467703 /usr/lib/x86_64-linux-gnu/libSM.so.6.0.1 dropbox 30902 matt mem REG 8,2 1410856 63176975 /home/matt/.dropbox-dist/dropbox-lnx.x86_64-89.4.278/libQt5XcbQpa.so.5 dropbox 30902 matt mem REG 8,2 6983864 63177204 /home/matt/.dropbox-dist/dropbox-lnx.x86_64-89.4.278/libQt5Widgets.so.5 dropbox 30902 matt mem REG 8,2 5404096 63177223 /home/matt/.dropbox-dist/dropbox-lnx.x86_64-89.4.278/PyQt5.QtWidgets.cpython-37m-x86_64-linux-gnu.so dropbox 30902 matt mem REG 8,2 213824 63177202 /home/matt/.dropbox-dist/dropbox-lnx.x86_64-89.4.278/PyQt5.QtDBus.cpython-37m-x86_64-linux-gnu.so dropbox 30902 matt mem REG 8,2 4186752 63177186 /home/matt/.dropbox-dist/dropbox-lnx.x86_64-89.4.278/libQt5Network.so.5 dropbox 30902 matt mem REG 8,2 776480 63177196 /home/matt/.dropbox-dist/dropbox-lnx.x86_64-89.4.278/PyQt5.QtNetwork.cpython-37m-x86_64-linux-gnu.so dropbox 30902 matt mem REG 8,2 80104 81264669 /lib/x86_64-linux-gnu/libbsd.so.0.8.7 dropbox 30902 matt mem REG 8,2 22616 15472349 /usr/lib/x86_64-linux-gnu/libXdmcp.so.6.0.0 dropbox 30902 matt mem REG 8,2 14456 15472348 /usr/lib/x86_64-linux-gnu/libXau.so.6.0.0 dropbox 30902 matt mem REG 8,2 55640 63177002 /home/matt/.dropbox-dist/dropbox-lnx.x86_64-89.4.278/libdrm.so.2 dropbox 30902 matt mem REG 8,2 22784 15468798 /usr/lib/x86_64-linux-gnu/libXxf86vm.so.1.0.0 dropbox 30902 matt mem REG 8,2 6160 15474692 /usr/lib/x86_64-linux-gnu/libxshmfence.so.1.0.0 dropbox 30902 matt mem REG 8,2 162232 15468761 /usr/lib/x86_64-linux-gnu/libxcb.so.1.1.0 dropbox 30902 matt mem REG 8,2 26712 15470185 /usr/lib/x86_64-linux-gnu/libxcb-sync.so.1.0.0 dropbox 30902 matt mem REG 8,2 10296 15467366 /usr/lib/x86_64-linux-gnu/libxcb-present.so.0.0.0 dropbox 30902 matt mem REG 8,2 14408 15467362 /usr/lib/x86_64-linux-gnu/libxcb-dri3.so.0.0.0 dropbox 30902 matt mem REG 8,2 18488 15466728 /usr/lib/x86_64-linux-gnu/libxcb-dri2.so.0.0.0 dropbox 30902 matt mem REG 8,2 108600 15475517 /usr/lib/x86_64-linux-gnu/libxcb-glx.so.0.0.0 dropbox 30902 matt mem REG 8,2 1277384 15466709 /usr/lib/x86_64-linux-gnu/libX11.so.6.3.0 dropbox 30902 matt mem REG 8,2 5992 63176995 /home/matt/.dropbox-dist/dropbox-lnx.x86_64-89.4.278/libX11-xcb.so.1 dropbox 30902 matt mem REG 8,2 22640 15472975 /usr/lib/x86_64-linux-gnu/libXfixes.so.3.1.0 dropbox 30902 matt mem REG 8,2 10272 15474926 /usr/lib/x86_64-linux-gnu/libXdamage.so.1.1.0 dropbox 30902 matt mem REG 8,2 73640 15472350 /usr/lib/x86_64-linux-gnu/libXext.so.6.4.0 dropbox 30902 matt mem REG 8,2 211192 15468297 /usr/lib/x86_64-linux-gnu/libglapi.so.0.0.0 dropbox 30902 matt mem REG 8,2 413968 63177209 /home/matt/.dropbox-dist/dropbox-lnx.x86_64-89.4.278/libGL.so.1 dropbox 30902 matt mem REG 8,2 6304008 63177199 /home/matt/.dropbox-dist/dropbox-lnx.x86_64-89.4.278/libQt5Gui.so.5 dropbox 30902 matt mem REG 8,2 3225712 63177188 /home/matt/.dropbox-dist/dropbox-lnx.x86_64-89.4.278/PyQt5.QtGui.cpython-37m-x86_64-linux-gnu.so dropbox 30902 matt mem REG 8,2 127984 63176901 /home/matt/.dropbox-dist/dropbox-lnx.x86_64-89.4.278/sip.cpython-37m-x86_64-linux-gnu.so dropbox 30902 matt mem REG 8,2 521128 63176900 /home/matt/.dropbox-dist/dropbox-lnx.x86_64-89.4.278/libQt5DBus.so.5 dropbox 30902 matt mem REG 8,2 464824 81269461 /lib/x86_64-linux-gnu/libpcre.so.3.13.3 dropbox 30902 matt mem REG 8,2 1137968 15467206 /usr/lib/x86_64-linux-gnu/libglib-2.0.so.0.5600.4 dropbox 30902 matt mem REG 8,2 5984 15467830 /usr/lib/x86_64-linux-gnu/libgthread-2.0.so.0.5600.4 dropbox 30902 matt mem REG 8,2 16011928 63177195 /home/matt/.dropbox-dist/dropbox-lnx.x86_64-89.4.278/libicudata.so.42 dropbox 30902 matt mem REG 8,2 1504304 63177184 /home/matt/.dropbox-dist/dropbox-lnx.x86_64-89.4.278/libicuuc.so.42 dropbox 30902 matt mem REG 8,2 1685512 63177227 /home/matt/.dropbox-dist/dropbox-lnx.x86_64-89.4.278/libicui18n.so.42 dropbox 30902 matt mem REG 8,2 5515832 63177185 /home/matt/.dropbox-dist/dropbox-lnx.x86_64-89.4.278/libQt5Core.so.5 dropbox 30902 matt mem-W REG 8,2 10485760 63176777 /home/matt/.dropbox/logs/1/1-9a5b-5e2b6f21.tmp dropbox 30902 matt mem REG 8,2 116960 81269487 /lib/x86_64-linux-gnu/libz.so.1.2.11 dropbox 30902 matt mem REG 8,2 2849072 63177224 /home/matt/.dropbox-dist/dropbox-lnx.x86_64-89.4.278/PyQt5.QtCore.cpython-37m-x86_64-linux-gnu.so dropbox 30902 matt mem REG 8,2 11436 63176893 /home/matt/.dropbox-dist/dropbox-lnx.x86_64-89.4.278/libdropbox_sqlite_ext.so dropbox 30902 matt mem REG 8,2 27930 63176993 /home/matt/.dropbox-dist/dropbox-lnx.x86_64-89.4.278/libdropbox_tprt.so dropbox 30902 matt mem REG 8,2 26704 63177205 /home/matt/.dropbox-dist/dropbox-lnx.x86_64-89.4.278/libatomic.so.1 dropbox 30902 matt mem REG 8,2 108424 63177193 /home/matt/.dropbox-dist/dropbox-lnx.x86_64-89.4.278/tprt.cpython-37m-x86_64-linux-gnu.so dropbox 30902 matt mem REG 8,2 27343308 63177187 /home/matt/.dropbox-dist/dropbox-lnx.x86_64-89.4.278/libdropbox_nucleus.so dropbox 30902 matt mem REG 8,2 1594864 15467142 /usr/lib/x86_64-linux-gnu/libstdc++.so.6.0.25 dropbox 30902 matt mem REG 8,2 92400 63177180 /home/matt/.dropbox-dist/dropbox-lnx.x86_64-89.4.278/nucleus_python.cpython-37m-x86_64-linux-gnu.so dropbox 30902 matt mem REG 8,2 32024 63177192 /home/matt/.dropbox-dist/dropbox-lnx.x86_64-89.4.278/_yappi.cpython-37m-x86_64-linux-gnu.so dropbox 30902 matt mem REG 8,2 10200 63177211 /home/matt/.dropbox-dist/dropbox-lnx.x86_64-89.4.278/linuxffi_gnu_native.cpython-37m-x86_64-linux-gnu.so dropbox 30902 matt mem REG 8,2 10392 63177197 /home/matt/.dropbox-dist/dropbox-lnx.x86_64-89.4.278/posixffi_libc_native.cpython-37m-x86_64-linux-gnu.so dropbox 30902 matt mem REG 8,2 10312 63176973 /home/matt/.dropbox-dist/dropbox-lnx.x86_64-89.4.278/linuxffi_sys_native.cpython-37m-x86_64-linux-gnu.so dropbox 30902 matt mem REG 8,2 56024 63177206 /home/matt/.dropbox-dist/dropbox-lnx.x86_64-89.4.278/librsync.so.1 dropbox 30902 matt mem REG 8,2 14584 63177208 /home/matt/.dropbox-dist/dropbox-lnx.x86_64-89.4.278/librsyncffi_native.cpython-37m-x86_64-linux-gnu.so dropbox 30902 matt mem REG 8,2 6080 63177201 /home/matt/.dropbox-dist/dropbox-lnx.x86_64-89.4.278/linuxffi_resolv_native.cpython-37m-x86_64-linux-gnu.so dropbox 30902 matt mem REG 8,2 6352 63176985 /home/matt/.dropbox-dist/dropbox-lnx.x86_64-89.4.278/tornado.speedups.cpython-37m-x86_64-linux-gnu.so dropbox 30902 matt mem REG 8,2 96616 81264982 /lib/x86_64-linux-gnu/libgcc_s.so.1 dropbox 30902 matt mem REG 8,2 31680 81269471 /lib/x86_64-linux-gnu/librt-2.27.so dropbox 30902 matt mem REG 8,2 8624422 63176984 /home/matt/.dropbox-dist/dropbox-lnx.x86_64-89.4.278/libdropbox_apex.so dropbox 30902 matt mem REG 8,2 44056 63177200 /home/matt/.dropbox-dist/dropbox-lnx.x86_64-89.4.278/apex._apex.cpython-37m-x86_64-linux-gnu.so dropbox 30902 matt mem REG 8,2 10208 63176994 /home/matt/.dropbox-dist/dropbox-lnx.x86_64-89.4.278/cpuid_native.cpython-37m-x86_64-linux-gnu.so dropbox 30902 matt mem REG 8,2 10208 63177203 /home/matt/.dropbox-dist/dropbox-lnx.x86_64-89.4.278/linuxffi_pthread_native.cpython-37m-x86_64-linux-gnu.so dropbox 30902 matt mem REG 8,2 14864 63176966 /home/matt/.dropbox-dist/dropbox-lnx.x86_64-89.4.278/psutil._psutil_posix.cpython-37m-x86_64-linux-gnu.so dropbox 30902 matt mem REG 8,2 23760 63177213 /home/matt/.dropbox-dist/dropbox-lnx.x86_64-89.4.278/psutil._psutil_linux.cpython-37m-x86_64-linux-gnu.so dropbox 30902 matt mem REG 8,2 350992 63176911 /home/matt/.dropbox-dist/dropbox-lnx.x86_64-89.4.278/_decimal.cpython-37m-x86_64-linux-gnu.so dropbox 30902 matt mem REG 8,2 78408 63176990 /home/matt/.dropbox-dist/dropbox-lnx.x86_64-89.4.278/fastpath.cpython-37m-x86_64-linux-gnu.so dropbox 30902 matt mem REG 8,2 131176 63177212 /home/matt/.dropbox-dist/dropbox-lnx.x86_64-89.4.278/_ctypes.cpython-37m-x86_64-linux-gnu.so dropbox 30902 matt mem REG 8,2 10448 63176910 /home/matt/.dropbox-dist/dropbox-lnx.x86_64-89.4.278/cryptography.hazmat.bindings._padding.cpython-37m-x86_64-linux-gnu.so dropbox 30902 matt mem REG 8,2 3545904 63177198 /home/matt/.dropbox-dist/dropbox-lnx.x86_64-89.4.278/cryptography.hazmat.bindings._openssl.cpython-37m-x86_64-linux-gnu.so dropbox 30902 matt mem REG 8,2 44448 29364817 /var/cache/fontconfig/945677eb7aeaf62f1d50efc3fb3ec7d8-le64.cache-7 dropbox 30902 matt mem REG 8,2 39280 63177194 /home/matt/.dropbox-dist/dropbox-lnx.x86_64-89.4.278/libffi.so.6 dropbox 30902 matt mem REG 8,2 203856 63177222 /home/matt/.dropbox-dist/dropbox-lnx.x86_64-89.4.278/_cffi_backend.cpython-37m-x86_64-linux-gnu.so dropbox 30902 matt mem REG 8,2 10472 63177181 /home/matt/.dropbox-dist/dropbox-lnx.x86_64-89.4.278/cryptography.hazmat.bindings._constant_time.cpython-37m-x86_64-linux-gnu.so dropbox 30902 matt mem REG 8,2 2112 29364824 /var/cache/fontconfig/0bd3dc0958fa2205aaaa8ebb13e2872b-le64.cache-7 dropbox 30902 matt mem REG 8,2 15272 29364816 /var/cache/fontconfig/d589a48862398ed80a3d6066f4f56f4c-le64.cache-7 dropbox 30902 matt mem-r REG 8,2 32768 63176779 /home/matt/.dropbox/instance1/sync/nucleus.sqlite3-shm dropbox 30902 matt mem REG 8,2 2030544 81269402 /lib/x86_64-linux-gnu/libc-2.27.so dropbox 30902 matt mem REG 8,2 144976 81269467 /lib/x86_64-linux-gnu/libpthread-2.27.so dropbox 30902 matt mem REG 8,2 1700792 81269435 /lib/x86_64-linux-gnu/libm-2.27.so dropbox 30902 matt mem REG 8,2 10592 81269484 /lib/x86_64-linux-gnu/libutil-2.27.so dropbox 30902 matt mem REG 8,2 14560 81269413 /lib/x86_64-linux-gnu/libdl-2.27.so dropbox 30902 matt mem REG 8,2 170960 81269390 /lib/x86_64-linux-gnu/ld-2.27.so dropbox 30902 matt mem REG 8,2 3320 29364823 /var/cache/fontconfig/3f7329c5293ffd510edef78f73874cfd-le64.cache-7 dropbox 30902 matt mem REG 8,2 26011 63176907 /home/matt/.dropbox-dist/dropbox-lnx.x86_64-89.4.278/resources/resources_qml.rcc dropbox 30902 matt mem REG 8,2 10712 63177221 /home/matt/.dropbox-dist/dropbox-lnx.x86_64-89.4.278/plugins/platforms/libqxcb.so dropbox 30902 matt mem REG 8,2 1683056 15472674 /usr/lib/locale/locale-archive dropbox 30902 matt mem REG 8,2 26376 15599392 /usr/lib/x86_64-linux-gnu/gconv/gconv-modules.cache dropbox 30902 matt 0u CHR 136,11 0t0 14 /dev/pts/11 dropbox 30902 matt 1w CHR 1,3 0t0 6 /dev/null dropbox 30902 matt 2u CHR 136,11 0t0 14 /dev/pts/11 dropbox 30902 matt 3u REG 0,46 490 94 /tmp/dropbox-antifreeze-qSfnxU dropbox 30902 matt 4r CHR 1,9 0t0 11 /dev/urandom dropbox 30902 matt 5u REG 8,2 5120 63176890 /home/matt/.dropbox/instance_db/instance.dbx dropbox 30902 matt 6u REG 0,46 0 264 /tmp/#264 (deleted) dropbox 30902 matt 7u REG 8,2 52224 63176896 /home/matt/.dropbox/instance1/config.dbx dropbox 30902 matt 8uW REG 8,2 10485760 63176777 /home/matt/.dropbox/logs/1/1-9a5b-5e2b6f21.tmp dropbox 30902 matt 9u a_inode 0,13 0 10599 [eventpoll] dropbox 30902 matt 10r FIFO 0,12 0t0 4931380 pipe dropbox 30902 matt 11w FIFO 0,12 0t0 4931380 pipe dropbox 30902 matt 12u a_inode 0,13 0 10599 [eventpoll] dropbox 30902 matt 13r FIFO 0,12 0t0 4933763 pipe dropbox 30902 matt 14w FIFO 0,12 0t0 4933763 pipe dropbox 30902 matt 15u a_inode 0,13 0 10599 [eventpoll] dropbox 30902 matt 16r FIFO 0,12 0t0 4932101 pipe dropbox 30902 matt 17w FIFO 0,12 0t0 4932101 pipe dropbox 30902 matt 18u IPv6 4933231 0t0 TCP ip6-localhost:43910->ip6-localhost:6010 (ESTABLISHED) dropbox 30902 matt 19u a_inode 0,13 0 10599 [eventfd] dropbox 30902 matt 20u a_inode 0,13 0 10599 [eventfd] dropbox 30902 matt 21u unix 0x0000000000000000 0t0 4931438 type=STREAM dropbox 30902 matt 22u unix 0x0000000000000000 0t0 4932118 type=STREAM dropbox 30902 matt 23u unix 0x0000000000000000 0t0 4932119 type=STREAM dropbox 30902 matt 24u REG 8,2 52224 63176896 /home/matt/.dropbox/instance1/config.dbx dropbox 30902 matt 25u unix 0x0000000000000000 0t0 4933232 /home/matt/.dropbox/command_socket type=STREAM dropbox 30902 matt 26u unix 0x0000000000000000 0t0 4933233 /home/matt/.dropbox/iface_socket type=STREAM dropbox 30902 matt 27u REG 8,2 52224 63176896 /home/matt/.dropbox/instance1/config.dbx dropbox 30902 matt 28u unix 0x0000000000000000 0t0 4933234 type=STREAM dropbox 30902 matt 29u unix 0x0000000000000000 0t0 4933235 type=STREAM dropbox 30902 matt 30u unix 0x0000000000000000 0t0 4933236 type=STREAM dropbox 30902 matt 31u unix 0x0000000000000000 0t0 4933237 type=STREAM dropbox 30902 matt 32u unix 0x0000000000000000 0t0 4933238 type=STREAM dropbox 30902 matt 33u unix 0x0000000000000000 0t0 4933239 type=STREAM dropbox 30902 matt 34u unix 0x0000000000000000 0t0 4931523 type=STREAM dropbox 30902 matt 35u unix 0x0000000000000000 0t0 4931524 type=STREAM dropbox 30902 matt 36u unix 0x0000000000000000 0t0 4931525 type=STREAM dropbox 30902 matt 37u unix 0x0000000000000000 0t0 4931526 type=STREAM dropbox 30902 matt 38u unix 0x0000000000000000 0t0 4931527 type=STREAM dropbox 30902 matt 39u unix 0x0000000000000000 0t0 4931528 type=STREAM dropbox 30902 matt 40u unix 0x0000000000000000 0t0 4931529 type=STREAM dropbox 30902 matt 41u unix 0x0000000000000000 0t0 4931530 type=STREAM dropbox 30902 matt 42u unix 0x0000000000000000 0t0 4931531 type=STREAM dropbox 30902 matt 43u unix 0x0000000000000000 0t0 4931532 type=STREAM dropbox 30902 matt 44u unix 0x0000000000000000 0t0 4931533 type=STREAM dropbox 30902 matt 45u unix 0x0000000000000000 0t0 4931534 type=STREAM dropbox 30902 matt 46u unix 0x0000000000000000 0t0 4931535 type=STREAM dropbox 30902 matt 47u unix 0x0000000000000000 0t0 4931536 type=STREAM dropbox 30902 matt 48u unix 0x0000000000000000 0t0 4931537 type=STREAM dropbox 30902 matt 49u unix 0x0000000000000000 0t0 4931538 type=STREAM dropbox 30902 matt 50u unix 0x0000000000000000 0t0 4931539 type=STREAM dropbox 30902 matt 51u unix 0x0000000000000000 0t0 4931540 type=STREAM dropbox 30902 matt 52u unix 0x0000000000000000 0t0 4931541 type=STREAM dropbox 30902 matt 53u unix 0x0000000000000000 0t0 4931542 type=STREAM dropbox 30902 matt 54u unix 0x0000000000000000 0t0 4931543 type=STREAM dropbox 30902 matt 55u unix 0x0000000000000000 0t0 4931544 type=STREAM dropbox 30902 matt 56u unix 0x0000000000000000 0t0 4931545 type=STREAM dropbox 30902 matt 57u unix 0x0000000000000000 0t0 4931546 type=STREAM dropbox 30902 matt 58u unix 0x0000000000000000 0t0 4931547 type=STREAM dropbox 30902 matt 59u unix 0x0000000000000000 0t0 4931548 type=STREAM dropbox 30902 matt 60u REG 8,2 5120 63176890 /home/matt/.dropbox/instance_db/instance.dbx dropbox 30902 matt 61u REG 8,2 52224 63176896 /home/matt/.dropbox/instance1/config.dbx dropbox 30902 matt 62u REG 8,2 52224 63176896 /home/matt/.dropbox/instance1/config.dbx dropbox 30902 matt 63u REG 8,2 52224 63176896 /home/matt/.dropbox/instance1/config.dbx dropbox 30902 matt 64u REG 8,2 52224 63176896 /home/matt/.dropbox/instance1/config.dbx dropbox 30902 matt 65u REG 8,2 52224 63176896 /home/matt/.dropbox/instance1/config.dbx dropbox 30902 matt 66u REG 8,2 52224 63176896 /home/matt/.dropbox/instance1/config.dbx dropbox 30902 matt 67u a_inode 0,13 0 10599 [eventpoll] dropbox 30902 matt 68u REG 8,2 52224 63176896 /home/matt/.dropbox/instance1/config.dbx dropbox 30902 matt 69r FIFO 0,12 0t0 4933257 pipe dropbox 30902 matt 70w FIFO 0,12 0t0 4933257 pipe dropbox 30902 matt 71r a_inode 0,13 0 10599 inotify dropbox 30902 matt 72u REG 8,2 52224 63176896 /home/matt/.dropbox/instance1/config.dbx dropbox 30902 matt 73uW REG 8,2 10485760 63177021 /home/matt/.dropbox/logs/1/1-6013-5e2b6f23.tmp dropbox 30902 matt 74u a_inode 0,13 0 10599 [eventpoll] dropbox 30902 matt 75r FIFO 0,12 0t0 4932145 pipe dropbox 30902 matt 76w FIFO 0,12 0t0 4932145 pipe dropbox 30902 matt 77u a_inode 0,13 0 10599 [eventpoll] dropbox 30902 matt 78r FIFO 0,12 0t0 4933916 pipe dropbox 30902 matt 79w FIFO 0,12 0t0 4933916 pipe dropbox 30902 matt 80uw REG 8,2 117829632 63176764 /home/matt/.dropbox/instance1/sync/nucleus.sqlite3 dropbox 30902 matt 81u REG 8,2 30096632 63176765 /home/matt/.dropbox/instance1/sync/nucleus.sqlite3-wal dropbox 30902 matt 82ur REG 8,2 32768 63176779 /home/matt/.dropbox/instance1/sync/nucleus.sqlite3-shm dropbox 30902 matt 83u REG 8,2 52224 63176896 /home/matt/.dropbox/instance1/config.dbx dropbox 30902 matt 84u a_inode 0,13 0 10599 [eventpoll] dropbox 30902 matt 85u REG 8,2 0 63177022 /home/matt/.dropbox/instance1/sync/temp/#63177022 (deleted) dropbox 30902 matt 86u REG 8,2 0 63177023 /home/matt/.dropbox/instance1/sync/temp/#63177023 (deleted) dropbox 30902 matt 87u REG 8,2 0 63177024 /home/matt/.dropbox/instance1/sync/temp/#63177024 (deleted) dropbox 30902 matt 88u IPv6 4933921 0t0 TCP *:db-lsp (LISTEN) dropbox 30902 matt 89r FIFO 0,12 0t0 4933917 pipe dropbox 30902 matt 90w FIFO 0,12 0t0 4933917 pipe dropbox 30902 matt 91u IPv4 4933920 0t0 TCP *:db-lsp (LISTEN) dropbox 30902 matt 92u REG 8,2 52224 63176896 /home/matt/.dropbox/instance1/config.dbx dropbox 30902 matt 93u IPv4 4933277 0t0 UDP *:17500 dropbox 30902 matt 94u REG 8,2 736256 63176913 /home/matt/.dropbox/instance1/aggregation.dbx dropbox 30902 matt 95u REG 8,2 52224 63176896 /home/matt/.dropbox/instance1/config.dbx dropbox 30902 matt 96u REG 8,2 5120 63176890 /home/matt/.dropbox/instance_db/instance.dbx dropbox 30902 matt 97u IPv4 4933323 0t0 TCP server:37162->162.125.82.3:https (CLOSE_WAIT) dropbox 30902 matt 98u REG 8,2 52224 63176896 /home/matt/.dropbox/instance1/config.dbx dropbox 30902 matt 99u REG 8,2 52224 63176896 /home/matt/.dropbox/instance1/config.dbx dropbox 30902 matt 100u REG 8,2 52224 63176896 /home/matt/.dropbox/instance1/config.dbx dropbox 30902 matt 101u REG 8,2 52224 63176896 /home/matt/.dropbox/instance1/config.dbx dropbox 30902 matt 102u REG 8,2 52224 63176896 /home/matt/.dropbox/instance1/config.dbx dropbox 30902 matt 103u REG 8,2 52224 63176896 /home/matt/.dropbox/instance1/config.dbx dropbox 30902 matt 104u REG 8,2 52224 63176896 /home/matt/.dropbox/instance1/config.dbx dropbox 30902 matt 105u REG 8,2 52224 63176896 /home/matt/.dropbox/instance1/config.dbx dropbox 30902 matt 106u REG 8,2 52224 63176896 /home/matt/.dropbox/instance1/config.dbx dropbox 30902 matt 107u REG 8,2 52224 63176896 /home/matt/.dropbox/instance1/config.dbx dropbox 30902 matt 108u IPv4 6527924 0t0 TCP server:52656->ec2-3-221-92-5.compute-1.amazonaws.com:https (CLOSE_WAIT) dropbox 30902 matt 109r FIFO 0,12 0t0 4932388 pipe dropbox 30902 matt 110u IPv4 4933373 0t0 TCP localhost:17600 (LISTEN) dropbox 30902 matt 111u REG 8,2 736256 63176913 /home/matt/.dropbox/instance1/aggregation.dbx dropbox 30902 matt 112u IPv4 6550618 0t0 TCP server:43658->162.125.35.135:https (CLOSE_WAIT) dropbox 30902 matt 113u REG 8,2 52224 63176896 /home/matt/.dropbox/instance1/config.dbx dropbox 30902 matt 114u REG 8,2 52224 63176896 /home/matt/.dropbox/instance1/config.dbx dropbox 30902 matt 115u IPv4 6536489 0t0 TCP server:35914->162.125.35.134:https (ESTABLISHED) dropbox 30902 matt 116u IPv4 6526971 0t0 TCP server:50726->162.125.82.7:https (CLOSE_WAIT) dropbox 30902 matt 117u REG 8,2 52224 63176896 /home/matt/.dropbox/instance1/config.dbx dropbox 30902 matt 118u REG 8,2 52224 63176896 /home/matt/.dropbox/instance1/config.dbx dropbox 30902 matt 119u REG 8,2 52224 63176896 /home/matt/.dropbox/instance1/config.dbx dropbox 30902 matt 120u REG 8,2 52224 63176896 /home/matt/.dropbox/instance1/config.dbx dropbox 30902 matt 121u REG 8,2 52224 63176896 /home/matt/.dropbox/instance1/config.dbx dropbox 30902 matt 122u IPv4 6526963 0t0 TCP server:55206->162.125.82.3:https (CLOSE_WAIT) dropbox 30902 matt 123u IPv4 6556435 0t0 TCP server:60408->162.125.35.136:https (ESTABLISHED) dropbox 30902 matt 124u REG 8,2 52224 63176896 /home/matt/.dropbox/instance1/config.dbx dropbox 30902 matt 125u REG 8,2 52224 63176896 /home/matt/.dropbox/instance1/config.dbx dropbox 30902 matt 128u unix 0x0000000000000000 0t0 6492147 type=STREAM dropbox 30902 matt 131u unix 0x0000000000000000 0t0 6492148 type=STREAM dropbox 30902 matt 140w FIFO 0,12 0t0 4932388 pipe dropbox 30902 matt 142u IPv4 4934846 0t0 TCP localhost:17603 (LISTEN) dropbox 30902 matt 159u REG 8,2 52224 63176896 /home/matt/.dropbox/instance1/config.dbx
@Matt F.16 Have you tried posing your issue with Dropbox livechat? They were really good when I used them recently.
I started the migration to Onedrive and in the final files, Dropbox was synchronized normally. So, I put all the files back on Dropbox and there were no more errors.
Finally! SUCCESS. After 2 weeks of troubleshooting I'm "Up to date", fully sync'd.
Symptom #1: "Syncing...." (with no indication of # of files) Dropbox dies after it runs out of memory.
Root cause #1: A circular symlink that allowed for infinite path tranversal (e.g.: /root/a/b/c/d/symlinkto-b/c/d/symlinkto-b/c/d/symlinkto-b/c/d/etc..)
Solution #1: Rearrange the symlinks so they cannot be infinitely traversed.
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Symptom #2: Stuck at "Syncing ####, Downloading ####, Uploading ####" sometimes w/ speeds like 0.1k/s. Dropbox eats memory over time but never makes progress. The point at which it gets stuck seems random.
Root cause #2: I run multiple applications within my Dropbox folder. Some of them use or create files that are not owned by the same user/process that Dropbox is using. So Dropbox doesn't have access to read *and* write to every single file that is created/updated by the applications.
Solution #3: Ensure *EVERY* file within Dropbox's reach (including inside/past/through/beyond symlinks) is fully owned RW (read-write permissions) by the same user/account/process as the Dropbox process. The "Fix Permissions" button attempts to automate this, but who knows if it always works.
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Key point: My system as it was before, lasted for 4-6 years worth of Dropbox updates. In the past if Dropbox couldn't read/sync/access a file, it would continue on sync'ing everything else. If I gave it READ access to the unsync'd file, that was enough, it could sync and move on.
There were obviously some significant changes to Dropbox in the past few weeks that have made it so if you have 1 single file that cannot be changed (WRITE, UPDATE) by Dropbox, it will destroy your entire sync with no indication what's going on. This is crazy, counterintuitive, and shame on Dropbox for not communicating this major change to us.
I'm on Linux, so it's pretty straight forward to search for files that Dropbox cannot edit (+w). Windows isn't as friendly and likes to hide files, so if you're on Windows it may require some extra searching to locate the culprit(s). Be sure to try the "Fix Permissions" button and check all symlinks to see if they're circular.
To Daphne 's credit, if I had followed her troubleshooting steps TO THE LETTER (delete all symlinks, run the custom Linux Fix Permissions script), I probably would have solved this sooner. However, the reality of live applications running on this server coupled with the fact that everything worked as-is for 4-6 years made me very skeptical.
To Dropbox's non-credit (debt?) -- WAKE UP and provide a detailed CHANGELOG to your users like every other company on the planet. The one you give now is quite shallow and never mentioned this change. Something this significant is even worthy of a technical blog post from your engineers. I wish I could send you a bill for my 40+ hours of trouble.
