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Forum Discussion

tonyeveland's avatar
tonyeveland
New member | Level 2
3 months ago

Dropbox deleted my paid account and I can't contact them

I had two Dropbox accounts: 1. <> 2. <> The problem was that when I tried to select the files to backup for the <> account, C:\BACKUP\ was not available for selection and this is where my stuff i...
Dropbox Backup
Error Messages
Multiple Accounts
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
3 months ago

Hi there tonyeveland - sorry to hear about this.

 

Since you've chatted with our support team about this, could you share your ticket number so that we can look it up in our system?

 

Also, are you able to log in normally on both of your Dropbox accounts? If so, could you clarify what plan you're on at the moment on both of them?

 

Let us know more and we'll take it from there.

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