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Forum Discussion
Constant Error Messages while trying to upgrade
I have the following situation: My bank blocked my credit card because of some fraudulent activity. When Dropbox wanted to draft the subscription fees it was rejected and my account was downgraded. ...
500 errors are usually not website ones but ones on your machine.
Have you tried opening an incognito browser window and trying that
Yes, I tried that, too. The error message says:
Error (500)
Something went wrong. Don't worry, your files are still safe and the Dropboxers have been notified. Check out our Help Center and forums for help, or head back to home.
Mark
Super User II
Super User II500 errors are usually not website ones but ones on your machine.
Have you tried opening an incognito browser window and trying that
Thank you, Mark, you were right. That worked! I tried with a different browser. That solved it. Thank you very much! :-)
(Still the customer service of Dropbox has much room for improvement.)
