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Johnathant77's avatar
Johnathant77
New member | Level 2
2 years ago

Can't watch videos from my computer when uploaded from my phone to a shared folder.

I have a shared folder with my business partner that we upload videos of property walkthroughs in. We can watch these videos from our phone, but when we try to open them up a computer the audio will ...
Desktop
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Johnathant77's avatar
Johnathant77
New member | Level 2

So I just tried opening them through the website and it worked so we will just do that from now on. I am not sure the video type, whatever a new iphone would take and upload from the app. I just cannot open it up from my files on my laptop where it plays through the media player. However with it working on the website I will just open it that way in the future now

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Awesome Johnathant77!

 

If you wish for us to look more into the desktop issue, let me know.

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