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Forum Discussion

BBCjustin's avatar
BBCjustin
Explorer | Level 4
2 years ago

can't open jpg on my dropbox app on my phone

Good morning, I woke up today and I can't open jpg files in the dropbox app on my iphone. My phone has the latest update and so has the Dropbox app.   I have two Dropbox profiles but I can't op...
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j_m_martin's avatar
j_m_martin
Helpful | Level 5

Status says this problem is resolved, but I'm still experiencing the problem.   Do the Dropbox support team read these messages and respond accordingly? 

Jlion029's avatar
Jlion029
Helpful | Level 5
2 years ago
I am also experiencing this very same issue it started early this morning. I thought hmm okay I’ll try later. Still wasn’t working when I came back. Tried redownloading the app. Made sure it was up to date as well as my iOS. But as of 1 min ago this issue remains and I cannot see any images or download them to my phone.

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