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Forum Discussion

CKominiak's avatar
CKominiak
Explorer | Level 3
3 years ago

Cannot open downloaded Zip due to "Unable to expand (file name).zip into Downloads (Error 2)

I am trying to download photos from my photographer's Dropbox account to my external hard drive. When I try to open the Zip (which shows size 7.53GB), I receive this error: "Unable to expand (file...
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cadirella's avatar
cadirella
New member | Level 2
2 years ago
Hi everyone,
I upload zip files from my windows computer and then when I download them from dropbox to my Mac, the files do not open. It says “ unable to expand” . Do you think the files are corrupted or some thing? Is there a solution for that?
  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey cadirella, sorry to see you're having this issue.

     

    I moved your post to this relevant thread; can you check it out, to see if you can find any troubleshooting steps or info that will help in your case?

     

    Cheers!

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