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Forum Discussion
Andel
7 years agoHelpful | Level 5
Cannot open downloaded image files
I've uploaded a bunch of JPG images onto dropbox. I can open them there no problem but when I want to download them onto my desktop it zips them into a pdf file that then cannot be opened by Photosho...
- 7 years ago
Hey there Andel - thanks for posting your question here.
From what I understand you are multi-selecting these photos and downloading them from the website. The expected behavior here is exactly what you described - this process batches the files together under the same zip file when downloaded. The only thing you need to do is find a 3rd party app (you can find one easily by doing a simple google search) that is able to un-zip them and you'd be ready to go.
This way, you'll get your JPG files as separate files on your computer and you should be able to open them using Photoshop with no problem.
I hope this points you to the right direction and please let me know how this works out for you in the end.
Thank you!
perth45
6 years agoNew member | Level 2
Same problem here, I wish I'd neve heard of dropbox....its impossible, I'm surprised they are still in business.....
[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Dropbox Community here.]
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