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iam4uk's avatar
iam4uk
New member | Level 2
6 years ago

Cannot access Dropbox account via web

I am attempting to access my Dropbox account. I have tried Edge, Firefox, Chrome, and Vivaldi, and all give me the same message after accepting my correct login credentials:   "Oh hello. Sorry for t...
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  • Lusil's avatar
    Lusil
    6 years ago
    Hey everyone, thank you all for your reports!
     
    The issue at hand should now be fixed and working as normal. 
     
    You can also verify this from our System Status page. 
     
    If anyone is still having issues though, please don’t hesitate to get in touch with our Support team and they’ll do their best to assist you. 
     
    Thank you for your diligence!
kmnyc's avatar
kmnyc
New member | Level 2
6 years ago

Hi There,

I can't access my account due to a constant "please refresh your page" prompt that doesn't seem to load the page. I had just uploaded files and then deleted a few others and now I can't access them. I tried opening in a new browser but that didn't work either, same issue.

I have delivery deadlines that I am under for a client.  Is it possible to resolve this so I can get access to my files?  Many thanks in advance for your time.

Best,

Kristin

 

 

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