You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
tashrobinson
5 years agoHelpful | Level 6
After update and "migration" no longer can find offline files.
I have quite a few ofline files. Mostly chaptered audio books, in mp3 format. My audio book player needs to know where they are. The built in player is not good for audio books, it lacks many feature...
- 5 years ago
Hi tashrobinson, thanks for posting on the Community!
Were you accessing the offline files via the Dropbox mobile app directly, or via another method with a third party app?
If you were accessing the direct file location in the Android system, then this isn't something that Dropbox would support.
To export multiple files from the Dropbox mobile app at the same time, tap the checkbox on the top right, select the files you want exported, tap the ellipsis on the top right, and finally 'Save to device'.
Hope this helps!
Boyan M.
4 years agoHelpful | Level 6
Why would you make the offline files inaccessible through a file browser?! It is beyond me to understand why can't I make my music folder accessible offline and point my music player to that specific folder. It used to be possible, but you deliberately removed that option. Why?
- Jay4 years agoDropbox StaffHi Boyan M., thanks for posting today, I've merged you to this post with similar queries.
The offline file feature only allowed files to be accessed from within the Dropbox mobile app, and not via the file manager.
If this was possible via an Android device, then this was unintended, and the app has been since been updated as such.
As you're interested in this, you could post an idea here for others to vote on, in order for the dev team to look into the option in future!
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!