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Forum Discussion
after chrome login my screen blanked
today whenever i try to login from chrome my screen blanked after login. am not able to access my account..
Walter
Dropbox Staff
Dropbox StaffHey Arnhart, sorry to hear about this.
Can you please clear your browser's cache or try another browser and let me know how it goes?
Thanks so much!
Same problem with all browsers.
cleared cache and cookies but not resolved...
- Walter
Do you happen to be running any antivirus or firewalls on your device Arnhart1?
If so, could you temporarily disable them and let me know how it goes?
Also, have you tried an incognito window with no extensions or plugins running as well?
I have no antivirus or firewall.
tried in an incognito window with no extension or plugin but same problem.
In Incognito - Dropbox site is opened but as soon as I log in with my id.. screen blanks..
tried in three different browsers but as I login screen blanks.
opens only in tor browser
