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Moishe's avatar
Moishe
Helpful | Level 5
5 years ago

.pdf files are supported but something went wrong.

got the following error ".pdf files are supported but something went wrong."
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  • Moishe's avatar
    Moishe
    5 years ago

    Never mind, meanwhile, figured out that it was a filter issue, thanks

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Thanks for the update Moishe! Would you mind sharing a bit more info to clear this up for me and also other users that may find this discussion in the future?

Thanks again and happy Monday! 

Moishe's avatar
Moishe
Helpful | Level 5
5 years ago

it was a issue on my end, our organization use strict filtering rules on sites we can access, causing this problem, once that matter was reported to the IT, they right away adjusted settings, and issue was fixed 

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