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TW90's avatar
TW90
New member | Level 2
2 years ago

“There was an error downloading your file”

I know this problem has been shared here before in the past, but in all cases (at least, the ones I consulted) it resulted in a representative contacting OP directly via email, which doesn't really h...
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Dropbox Basic
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TW90's avatar
TW90
New member | Level 2

Hi Megan,

 

I'm afraid the actual error message doesn't provide much in terms of detail:

As for the file type, I've also tried downloading an .mp3 and .tbz2 file, same result. Clearing cookies didn't do anything.

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Thanks for the screenshot TW90 - much appreciated.

 

Could you please let us know if this persists on other browsers or an incognito window with no plugins or extensions running as well? 

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