You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
c_porter
8 months agoExplorer | Level 4
trying to correctly configure our company NAS (Asustor) to "sync" with our Corporate Dropbox account
what's the correct URL to use when setting up "sync" between your NAS (corporate) and Dropbox? (One-way sync-Dropbox to our NAS)
Rich
Super User II
c_porter wrote:
what's the correct URL to use when setting up "sync" between your NAS (corporate) and Dropbox? (One-way sync-Dropbox to our NAS)
That's not a feature of Dropbox. Any sync feature between a NAS and Dropbox is handled by the NAS software. i.e. Dropbox doesn't make a NAS client and any Dropbox software included on a NAS is made by the NAS company. In most cases, they connect to Dropbox via the Dropbox API and will handle the connection process for you after you sign in to your account.
Your best option will be to refer to the documentation and support for your specific NAS device, as they all differ.
c_porter
8 months agoExplorer | Level 4
Hey Rich, thank you for the reply. I'm aware of what you've stated here and understand however, when I setup this syncronization, you have to "authorize" Dropbox w/in the NAS app. When I click on "authorize," it brings up the corporate Dropbox account but only the main header/URL. This is where I think my problem lies. I need to "Point" the NAS to our actual Team Folders/Files in our corporate Dropbox. Which is why I don't think I have this setup correctly. Any ideas on that? Thank you.
- Здравко8 months agoLegendary | Level 20
Hi c_porter,
There is no way you have some mistake in such a situation. You description sounds like a bug in your NAS OEM software though. By default Dropbox API (the one most probably used in your software, as Rich mentioned) uses the account home folder (i.e. the particular team member own folder) only. When needed, the software should explicitly point that the team space has to be used (said in short). Something that's likely missing.
Again, contact you NAS provider for further help.
About Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.
5,888 PostsLatest Activity: 9 hours agoIf you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!