I have several apps that sync data through Dropbox — things like password manager, note-taking app, etc., all logged in through OAuth and using API. Do they count against three devices limit, or it on...
It sounds like you're referring to the three device limit for Basic accounts documented here.
That limit applies to the devices that can be connected to the Dropbox product itself, via official Dropbox applications, such as the official Dropbox desktop client or mobile applications.
This limit does not apply to third party apps that to connect to Dropbox via the Dropbox API. Users of third party API apps can connect them to the Dropbox API from as many instances/devices as they want.
It sounds like you're referring to the three device limit for Basic accounts documented here.
That limit applies to the devices that can be connected to the Dropbox product itself, via official Dropbox applications, such as the official Dropbox desktop client or mobile applications.
This limit does not apply to third party apps that to connect to Dropbox via the Dropbox API. Users of third party API apps can connect them to the Dropbox API from as many instances/devices as they want.
Greg, thanks for that. Just to clarify, do you distinguish specific functions of a 3rd party app (syncing apps vs browsing apps, etc.) for exclusion to the device limit? Example, let's say I'm a multi-cloud syncing app, can a free dropbox user that already has reached the 3 device limit still use that 3rd party app even though it syncs to their device (i.e. i have technically 4 devices to sync using both the dropbox app and the 3rd party app)?
tpot No, we don't classify third party API apps like that for this limit. A Dropbox user with a free account can still link a third party "syncing" API app even if they already have three official Dropbox apps linked.
About Dropbox API Support & Feedback
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If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
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devices limit and API access","id":"message:334652","revisionNum":2,"repliesCount":11,"author":{"__ref":"User:user:1045981"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:101000014"},"conversation":{"__ref":"Conversation:conversation:334652"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:334652"},"body@stripHtml({\"truncateLength\":200})":"I have several apps that sync data through Dropbox — things like password manager, note-taking app, etc., all logged in through OAuth and using API. Do they count against three devices limit, or it on...","body@stringLength":"232","rawBody":"I have several apps that sync data through Dropbox — things like password manager, note-taking app, etc., all logged in through OAuth and using API. Do they count against three devices limit, or it only concerns Dropbox client apps?","kudosSumWeight":0,"postTime":"2019-03-19T07:01:48.076-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:API","text":"API","time":"2018-07-17T23:13:20.038-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:334652_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":15370},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:334652":{"__typename":"Conversation","id":"conversation:334652","solved":true,"topic":{"__ref":"ForumTopicMessage:message:334652"},"lastPostingActivityTime":"2019-08-19T08:47:42.205-07:00","lastPostTime":"2019-08-19T08:47:42.205-07:00","unreadReplyCount":11,"isSubscribed":false},"ModerationData:moderation_data:334652":{"__typename":"ModerationData","id":"moderation_data:334652","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:334652_2":{"__typename":"Revision","id":"revision:334652_2","lastEditTime":"2019-05-29T02:07:20.502-07:00"},"ForumReplyMessage:message:337606":{"__typename":"ForumReplyMessage","id":"message:337606","conversation":{"__ref":"Conversation:conversation:334652"},"author":{"__ref":"User:user:1076275"},"revisionNum":1,"uid":337606,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101000014"},"subject":"Re: Three devices limit and API access","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:337606"},"parent":{"__ref":"AcceptedSolutionMessage:message:334662"},"body":"
Greg, thanks for that. Just to clarify, do you distinguish specific functions of a 3rd party app (syncing apps vs browsing apps, etc.) for exclusion to the device limit? Example, let's say I'm a multi-cloud syncing app, can a free dropbox user that already has reached the 3 device limit still use that 3rd party app even though it syncs to their device (i.e. i have technically 4 devices to sync using both the dropbox app and the 3rd party app)?
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Greg, thanks for that. Just to clarify, do you distinguish specific functions of a 3rd party app (syncing apps vs browsing apps, etc.) for exclusion to the device limit? Example, let's say I'm a multi-cloud syncing app, can a free dropbox user that already has reached the 3 device limit still use that 3rd party app even though it syncs to their device (i.e. i have technically 4 devices to sync using both the dropbox app and the 3rd party app)?
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It sounds like you're referring to the three device limit for Basic accounts documented here.
\n
That limit applies to the devices that can be connected to the Dropbox product itself, via official Dropbox applications, such as the official Dropbox desktop client or mobile applications.
\n
This limit does not apply to third party apps that to connect to Dropbox via the Dropbox API. Users of third party API apps can connect them to the Dropbox API from as many instances/devices as they want.
It sounds like you're referring to the three device limit for Basic accounts documented here.
\n
That limit applies to the devices that can be connected to the Dropbox product itself, via official Dropbox applications, such as the official Dropbox desktop client or mobile applications.
\n
This limit does not apply to third party apps that to connect to Dropbox via the Dropbox API. Users of third party API apps can connect them to the Dropbox API from as many instances/devices as they want.
\n
Hope this helps!
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tpot No, we don't classify third party API apps like that for this limit. A Dropbox user with a free account can still link a third party \"syncing\" API app even if they already have three official Dropbox apps linked.
Dropbox Staff
