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Forum Discussion
Sync with a network drive Dropbox versus QNAP Sync App
(as suggested by a superuser on one of the other Dropbox forums, I should post the question below in this API Support forum, the original question was posted here : https://www.dropboxforum.com/t5/Sy...
Greg-DB
Dropbox Staff
Dropbox StaffThanks for writing this up! We appreciate the feedback. I can confirm that this is the expected behavior for the API. The Dropbox API does not enable access to to restricted files to third party apps. I'll pass this feedback along to the team.
If you have files that appear to be incorrectly marked as restricted though, please reach out to support with a list of incorrectly restricted files so they can investigate:
https://www.dropbox.com/support
If you have files that appear to be incorrectly marked as restricted though, please reach out to support with a list of incorrectly restricted files so they can investigate:
https://www.dropbox.com/support
I stopped using the 3rd party app, because the dropbox API does not give the same experience as the official dropbox app.
I'm sorry to see there is this discrimination between the official app and the API.
I've the impression Dropbox support is going to review hundreds of files to make them work via 3rd party apps, I stopped the 3rd party app after 5% was synced, but already 80 files were blocked.
I still did not receive any explanation as to why the difference between the dropbox client and the API.
Why does the Dropbox desktop app sync a file without problems, and the same file gets block by the API???
- Greg-DBUnfortunately I don't know why the system was built that way, but I've sent your feedback along to the team as a request to change it.
Hey Greg,
Over two years have gone by and no answer from the team. Seems odd.
Anyway, is there anyway I can get these to allow my Dropbox to sync with this External Drive I'm using, QNAP Also?
Thanks.,
- Greg-DB
david S.259 I don't have an update on this request from the team. And no, there isn't a way to configure your account to allow restricted files to sync with third party apps.
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