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Forum Discussion
incorrect 'restricted_content' error from properties endpoints
I'm attempting to call properties/add, remove and update but I'm getting a content_restricted response. I checked the permission of my app thoroughly, and I do havee metadata.write activateeeed. I ev...
SC_dev4 Здравко is correct; this doesn't indicate a scopes issue. This indicates that your app doesn't have permission to use that template. Note that user file property templates are app-user pair specific. You can't use an access token for one app to access a template that was created with a different app.
You mentioned using both your own app as well as the API Explorer app, which would cause this issue. If you're trying to use a template with your own app, make sure you also created it using your own app.
Greg-DB
Dropbox Staff
Dropbox StaffSC_dev4 Здравко is correct; this doesn't indicate a scopes issue. This indicates that your app doesn't have permission to use that template. Note that user file property templates are app-user pair specific. You can't use an access token for one app to access a template that was created with a different app.
You mentioned using both your own app as well as the API Explorer app, which would cause this issue. If you're trying to use a template with your own app, make sure you also created it using your own app.
Thank you both. Yes, this was in fact the issue. I had originally created my template using the API Explorer. I now created a new template using an access token generated with my refresh token and I can call the properties endpoints successfully.
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