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Doceave's avatar
Doceave
New member | Level 2
7 years ago

File synchronization with the Apps folder not working

Hi there.   I have a security camera running on a Raspberry Pi which takes photos of motion and uplaods these to a DropBox folder via the DropBox API.    The system has generated in excess of 20 ...
API
Greg-DB's avatar
Greg-DB
Icon for Dropbox Staff rankDropbox Staff
7 years ago

Doceave It sounds like the API portion of this is working properly, i.e., the uploads via the API completed successfully, so I'm afraid I can't offer too much help here in the API forum.

 

For reference, app folders should sync to your connected devices just like any other folder in your account. If you're not seeing the syncing working properly (e.g., files seen on dropbox.com aren't syncing to your devices), please contact support for help troubleshooting the syncing issue on your account:

 

https://www.dropbox.com/support 

 

There are also some help center articles that can help with troubleshooting such issues:

 

https://www.dropbox.com/help/syncing-uploads/files-update-issues 
https://www.dropbox.com/help/syncing-uploads/files-not-syncing 

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