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Rover1's avatar
Rover1
New member | Level 2
6 years ago

DropboxApp - Not able to login to Dropbox account from the printer front panel

Tried to login to the Dropbox account using the credentials through the Dropbox app which was configured in the printer. The authentication failed with "Incorrect user name or password" though the co...
API
Greg-DB's avatar
Greg-DB
Icon for Dropbox Staff rankDropbox Staff
6 years ago

Dropbox implements a variety of security features in order to protect our users' accounts. 

The 'requires_two_factor' result is a valid response that the app should handle.

If you're a user of the app, please reach out to the developer of the app for help.

If you're the developer of the app and something isn't working correctly, please open an API ticket with more details so we can look into it for you.

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If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

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