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Forum Discussion
App authorization drops out after inactive period?
Hi
I noticed that some subset of my users' authorizations become invalid after some time and I do not believe that the users explicitly revoke my Application access. Is it possible that the...
Greg-DB
Dropbox Staff
Dropbox StaffThank you for the info. Does the user account itself become inactive after a while? Lets say a user signed up for the app, authorized the folder with some content (in my case they are sound samples) and then logged off and never logged back in... Would user's inactivity at the dropbox site eventually put them in some sort of a dormant or archived state? I can't think of a likely reason for losing access from the ones you listed above.. thanks.
- Greg-DB
Yes, inactive accounts may be automatically disabled after a long period of time. You can find information on that here.
It sounds like your app uses "app folder" access though, so it may be likely that some users are accidentally deleting the app folder, since that can be done from any connected client or the web site.
In any case, i
I see this makes more sense now. I appreciate the explanation. One last question : if my app makes some io to the app folder (eg. saves a new file) would that be sufficient to maintain access and prevent an account from idle deactivation?
I suspect that some of my users, even though interested in sharing, simply forget about their account once they published the files. They continue to access the files via a separate search web site which uses the token to retrieve the files on demand and after a year or two suddenly no longer able to access them.
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