We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Secure_Photos's avatar
Secure_Photos
Explorer | Level 3
8 years ago

App Analytics user details

Does App analytics (Number of API calls your app made to Dropbox each day) include users from China?

API
  • Greg-DB's avatar
    Greg-DB
    8 years ago
    The app analytics do not explicitly exclude any set of users.

    We are aware that our servers are inaccessible from China. This issue is outside of our control, so unfortunately we’re unable to offer advice or assistance.
  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Staff rankDropbox Staff
    8 years ago
    The app analytics do not explicitly exclude any set of users.

    We are aware that our servers are inaccessible from China. This issue is outside of our control, so unfortunately we’re unable to offer advice or assistance.

About Dropbox API Support & Feedback

Node avatar for Dropbox API Support & Feedback

Find help with the Dropbox API from other developers.

5,877 PostsLatest Activity: 7 hours ago
325 Following

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!