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Why are my Dropbox Transfers showing as viewed?
This should be a simple solution but hard to find an aswer, here is my scenario: I send a test file "mskeys.txt", I put in my email address which is my companys email. I do not send this file to anyone, I do not share this file to any one. Here is my question, why is it that it reads 16 views, and 2 dowloads? I also tested this scenario with someone else and they had the same results, on a diffrent account, diffrent PC, diffrent email..whos viewing my file and who is dowloading my files?
Image previews in Explorer only showing the compressed preview for local files on Windows
Hello. Since the big Dropbox update in February 2025 I have been experiencing issues. I mainly use Dropbox in Windows file explorer, not on the Dropbox App / Site. I have Dropbox for Windows on 3 separate devices: (2) Windows 11 Laptops, and (1) Windows 10 Desktop - and I have am having the same issue on all devices. The main issue is image previews in the "preview pane" of the Windows file explorer. Before the update, if I had an image saved locally / set to "available offline", a full preview of the image would show up in the preview pane, just as it would if I was in a local folder on my computer, like my "Pictures" folder, or whatever. Also, images that were only in the cloud / set to "online only" would display a small compressed preview in the preview pane, which is fine. Since the February update, when I am in my Dropbox folder with images that have been downloaded locally, it will either only generate a small compressed preview in the preview pane, or no preview at all, and it takes a very long time for the preview to show up. However, the "online only" images are still behaving the same, showing only a small compressed preview in the preview pane, however the preview shows up faster than it does for a locally saved file... So strange. I do a lot of image editing and graphic design, so not being able to quickly scroll through my image folders and look at the previews puts a massive kink in my workflow. It has been driving me insane. It's like the Dropbox Windows app is having difficulty discerning which files are downloaded locally or just in the cloud. For some reason it is treating the downloaded files like they are still in the cloud, or even worse for some reason as sometimes a preview won't even load, compressed or otherwise. The green checkmark is there on the file, but the previews are compressed or don't show up at all. And this it not an intermittent problem, it is constant and has not gotten better since the update in February. I have been resorting to moving the images into a local folder on whichever device I am currently using so that I am able to scroll through them efficiently, and then re-upload them to the Dropbox folder when I am done working, and then download them to a local folder again on my next device. It is very annoying to do every time. There has to be a better way. I also checked the functionality of my OneDrive and iCloud folders in Windows, and they all show previews in the preview pane just fine, just like my local Windows folders. It is solely a Dropbox issue. I tried searching Reddit and could find nothing, so I started my own post on there, and there are a handful of other people that have come forward with the same problem. Someone from Dropbox commented on my Reddit post and suggested that I post on here, so here I am. Any help out there?? Thank you.
I need help recovering files deleted more than a year and a half ago
i wanna recover some private photos and videos which i deleted a while ago but now need to back for my legal proceedings. I deleted those files almost a year and half ago ,not sure about the time. So i wanna recover all the photos and videos i have deleted from my dropbox over the course of 2-3 years just to be safe . How do i do that please help me
Search in a folder showing results from other folders
I'm trying to search for a specific file type in one of my online folders so that I can move them all to another folder. When I select the source folder and the wildcard in the search box, the results are showing files in different folders. How can I limit the search to only the folder I've selected?
We don't see creation/modification dates for our folders.
Explanation: Why dont we see dates on Folders, this is kinda destroys propper workflow. When i compare files, i need to make sure im using last ones. We can compare this properly offlone. The folder dont show any meta data for modified or created. This issue is visible when online as well in mobile app. Perhaps it's another limitation off free plan? User's follow-up
Can't view offline files on iPad without access to the internet
Something changed over the last couple of months. I have hundreds of JPEG photos of sheet music I made and stored in Dropbox, with each jpeg saved in the Dropbox app on my iPad to be viewable off-line so that I can access them while I perform. After many years of using it this way, very abruptly something changed and my stored offline jpegs and folders are no longer viewable on my iPad if I don’t have Internet access. They all still have the blue icon illuminated indicating they are stored to my app for offline viewing but if the internet goes, everything vanishes if I’m in a remote area without internet or cell service I can no longer access any of the images that are stored in the app for offline use ; this is a brand new issue after using Dropbox to do this for over a decade. is there something I can fix in settings? Or was something changed permanently about the iPad app?
Comments not showing on files that were stored in my Dropbox Vault
Hi, I'm missing all comments from my Dropbox files, and I need urgent help. Here's what I’ve noticed: All files in my Vault show last updated on March 5, 2025, which I haven’t touched. I’ve already: Reinstalled the app on my iPhone Logged in via desktop Cleared browser history/cache Restarted Iphone This happened once before and resolved on its own, but I don’t have time to wait. Concerned why this is occurring, could this be due to a Dropbox update or possible account breach. Has anyone else seen this? I need a resolution ASAP.
