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Wiederherstellung

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Im Versionsverlauf steht, dass jemand ihn \"verschoben\" hat. Wenn ich darauf klicke, sind sowohl das was gelöscht wurde (also eigentlich der Ordner), wie die neue Datei: leer und ohne Endung. Hat jemand eine Idee, den Ordner (und v.a. dessen Inhalt) wieder herzustellen? Vielen Dank! tger   ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"530","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:829927":{"__typename":"Conversation","id":"conversation:829927","topic":{"__typename":"ForumTopicMessage","uid":829927},"lastPostingActivityTime":"2025-04-16T06:02:07.968-07:00","solved":false},"User:user:1910693":{"__typename":"User","uid":1910693,"login":"Templeton1972","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-12.svg?time=0"},"id":"user:1910693"},"ForumTopicMessage:message:829927":{"__typename":"ForumTopicMessage","subject":"Ordner da von anderen, Eigene Dateien weg","conversation":{"__ref":"Conversation:conversation:829927"},"id":"message:829927","revisionNum":1,"uid":829927,"depth":0,"board":{"__ref":"Forum:board:103001000"},"author":{"__ref":"User:user:1910693"},"metrics":{"__typename":"MessageMetrics","views":28},"postTime":"2025-04-10T07:34:56.165-07:00","lastPublishTime":"2025-04-10T07:34:56.165-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hallo, ich nutze Dropbox via App auf Mac (Aktuelles Betriebssystem, aktuelle Software). Hatte nun einen Ordner mit Fotos die ich noch nie gesehen habe in meinem Account. Dazu sind Dateien von mir nicht mehr da. Im Ordner \"Gelöscht\" ist nichts von den verschwundenen Dateien zu sehen. Jemand eine Idee was ich falsch mache? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"324","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:829973":{"__typename":"Conversation","id":"conversation:829973","topic":{"__typename":"ForumTopicMessage","uid":829973},"lastPostingActivityTime":"2025-04-16T05:35:42.981-07:00","solved":false},"User:user:1910729":{"__typename":"User","uid":1910729,"login":"katja1995","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-12.svg?time=0"},"id":"user:1910729"},"ForumTopicMessage:message:829973":{"__typename":"ForumTopicMessage","subject":"Datei wiederherstellen nach >30 Tagen mit Familyabo","conversation":{"__ref":"Conversation:conversation:829973"},"id":"message:829973","revisionNum":1,"uid":829973,"depth":0,"board":{"__ref":"Forum:board:103001000"},"author":{"__ref":"User:user:1910729"},"metrics":{"__typename":"MessageMetrics","views":25},"postTime":"2025-04-10T12:40:55.123-07:00","lastPublishTime":"2025-04-10T12:40:55.123-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hallo zusammen! Leider kann ich eine Datei nicht mehr finden (vermutlich aus Versehen gelöscht) und möchte diese nun wiederherstellen. Wenn ich dem normalen Wiederherstellungsvorgang folge, sagt es mir, dass mir keine Dateien, welche vor lĂ€nger als 30 Tagen gelöscht wurden, angezeigt werden. Ich dachte jedoch mit dem Family Abo, welches ich habe, ist es 180 Tage möglich.  Habt ihr da eine Lösung? Oder wie kann ich sonst die Datei wiederherstellen? Sie ist mir sehr wichtig... Danke und liebe GrĂŒsse Katja ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"519","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:829283":{"__typename":"Conversation","id":"conversation:829283","topic":{"__typename":"ForumTopicMessage","uid":829283},"lastPostingActivityTime":"2025-04-09T07:03:21.869-07:00","solved":true},"User:user:1910164":{"__typename":"User","uid":1910164,"login":"farmboyxp","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-1.svg?time=0"},"id":"user:1910164"},"ForumTopicMessage:message:829283":{"__typename":"ForumTopicMessage","subject":"Leere Dropbox, aber Zugriff ĂŒber shared Links","conversation":{"__ref":"Conversation:conversation:829283"},"id":"message:829283","revisionNum":1,"uid":829283,"depth":0,"board":{"__ref":"Forum:board:103001000"},"author":{"__ref":"User:user:1910164"},"metrics":{"__typename":"MessageMetrics","views":20},"postTime":"2025-04-06T13:02:09.576-07:00","lastPublishTime":"2025-04-06T13:02:09.576-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Moin! Habe mich seit ewigen Zeiten mal wieder eingeloggt, nun ist meine DB aber komplett leer. Bilder, Videos, Texte, alles weg. Komischerweise kann ich auf alle Daten zugreifen wenn ich die Links benutze ĂŒber die ich einzelne Ordner fĂŒr meine Freunde freigegeben habe..   Wo ist mein Fehler? WĂ€re schade wenn das alles weg wĂ€re.. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"341","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:827799":{"__typename":"Conversation","id":"conversation:827799","topic":{"__typename":"ForumTopicMessage","uid":827799},"lastPostingActivityTime":"2025-03-28T04:03:09.684-07:00","solved":true},"User:user:1908618":{"__typename":"User","uid":1908618,"login":"tfroemel","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-8.svg?time=0"},"id":"user:1908618"},"ForumTopicMessage:message:827799":{"__typename":"ForumTopicMessage","subject":"Admin Benachrichtigung bei gelöschten Dateien","conversation":{"__ref":"Conversation:conversation:827799"},"id":"message:827799","revisionNum":1,"uid":827799,"depth":0,"board":{"__ref":"Forum:board:103001000"},"author":{"__ref":"User:user:1908618"},"metrics":{"__typename":"MessageMetrics","views":41},"postTime":"2025-03-24T23:46:12.906-07:00","lastPublishTime":"2025-03-24T23:46:12.906-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hallo Zusammen, ist es irgendwie möglich das man eine tĂ€gliche Zusammenfassung bekommt von gelöschten Dateien? Wir haben zwar die 10 Jahres Dateierhaltung dazu gebucht, jedoch möchte ich als Admin hier Pro Aktiv werden wenn ich sehe das \"ausversehen\" mal wieder ganze Ordner gelöscht wurden... Passiert leider zu hĂ€ufig 😐 ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"325","kudosSumWeight":0,"repliesCount":6,"readOnly":true,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:821917":{"__typename":"Conversation","id":"conversation:821917","topic":{"__typename":"ForumTopicMessage","uid":821917},"lastPostingActivityTime":"2025-02-12T06:48:42.880-08:00","solved":false},"User:user:1900471":{"__typename":"User","uid":1900471,"login":"BarBer","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-4.svg?time=0"},"id":"user:1900471"},"ForumTopicMessage:message:821917":{"__typename":"ForumTopicMessage","subject":"Dateien verloren","conversation":{"__ref":"Conversation:conversation:821917"},"id":"message:821917","revisionNum":1,"uid":821917,"depth":0,"board":{"__ref":"Forum:board:103001000"},"author":{"__ref":"User:user:1900471"},"metrics":{"__typename":"MessageMetrics","views":36},"postTime":"2025-02-12T01:45:21.640-08:00","lastPublishTime":"2025-02-12T01:45:21.640-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hallo, seit ich dieses MacBook habe, jetzt ca. 2 Jahre, habe ich von Anfang an Dropbox synchronisiert gehabt. Es dauerte nicht lange und mein 2Gb Speicher war voll... dachte mir nichts dabei, weil ich Dropbox so nicht weiter genutzt habe und meine Daten ja immer noch weiterhin auf dem Pc verfĂŒgbar waren. Letztens war dann auch mein Festplattenspeicher voll. Beim nachschauen sah ich dann dass Dropbox sehr viel Speicher belegte. Daraufhin habe ich die Synchronisierung aufgehoben. Die Dateien wurden in den Papierkorb gelegt. Den leerte ich daraufhin, damit der Speicher frei wurde. Erst nachher bemerkte ich dass alle meine Dokumente, Bilder usw. der letzten 2 Jahre auch komplett weg waren. Ich dachte im Traum nicht daran, dass mein Mac gar nichts davon selbst gespeichert hat.  Gibt es eine Möglichkeit an meine Daten wieder zu kommen. Bei gelöschte Dateien finde ich nichts. Kann es sein dass dadurch das der Speicher schon gleich zu Beginn voll war diese ganzen Dateien weg sind? Lg ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1002","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:819793":{"__typename":"Conversation","id":"conversation:819793","topic":{"__typename":"ForumTopicMessage","uid":819793},"lastPostingActivityTime":"2025-01-29T06:23:27.247-08:00","solved":false},"User:user:1900209":{"__typename":"User","uid":1900209,"login":"Gift Line","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-12.svg?time=0"},"id":"user:1900209"},"ForumTopicMessage:message:819793":{"__typename":"ForumTopicMessage","subject":"Daten weg","conversation":{"__ref":"Conversation:conversation:819793"},"id":"message:819793","revisionNum":1,"uid":819793,"depth":0,"board":{"__ref":"Forum:board:103001000"},"author":{"__ref":"User:user:1900209"},"metrics":{"__typename":"MessageMetrics","views":24},"postTime":"2025-01-28T07:34:36.645-08:00","lastPublishTime":"2025-01-28T07:34:36.645-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hallo! Wir haben jahrelang ein Konto benutzt und Druckvorlagen, Fotos usw gespeichert, bzw direkt von Dropbox aus versendet. Jetzt sind beim Einloggen alle Daten verloren. Lediglci einigen Fotos, die ein Fotograf gespeichert hat, sind dort. Ist es möglich, dass wir 2 Konten haben? wie komme wieder ich an die verlorenen Daten? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"331","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:816865":{"__typename":"Conversation","id":"conversation:816865","topic":{"__typename":"ForumTopicMessage","uid":816865},"lastPostingActivityTime":"2025-01-15T06:05:54.220-08:00","solved":true},"User:user:1897052":{"__typename":"User","uid":1897052,"login":"juriweber1980","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-8.svg?time=0"},"id":"user:1897052"},"ForumTopicMessage:message:816865":{"__typename":"ForumTopicMessage","subject":"Mein Dropbox Account ist leer.","conversation":{"__ref":"Conversation:conversation:816865"},"id":"message:816865","revisionNum":1,"uid":816865,"depth":0,"board":{"__ref":"Forum:board:103001000"},"author":{"__ref":"User:user:1897052"},"metrics":{"__typename":"MessageMetrics","views":68},"postTime":"2025-01-07T04:22:47.267-08:00","lastPublishTime":"2025-01-07T04:22:47.267-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" zutzu ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"7","kudosSumWeight":0,"repliesCount":3,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:800437":{"__typename":"Conversation","id":"conversation:800437","topic":{"__typename":"ForumTopicMessage","uid":800437},"lastPostingActivityTime":"2024-10-16T03:01:58.640-07:00","solved":false},"User:user:1612261":{"__typename":"User","uid":1612261,"login":"Nardoa","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-5.svg?time=0"},"id":"user:1612261"},"ForumTopicMessage:message:800437":{"__typename":"ForumTopicMessage","subject":"Über Nacht ca. 37.000 Dateien verschwunden","conversation":{"__ref":"Conversation:conversation:800437"},"id":"message:800437","revisionNum":3,"uid":800437,"depth":0,"board":{"__ref":"Forum:board:103001000"},"author":{"__ref":"User:user:1612261"},"metrics":{"__typename":"MessageMetrics","views":215},"postTime":"2024-10-11T14:36:20.397-07:00","lastPublishTime":"2024-10-16T03:01:58.640-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Guten Tag, \n   \n als ich heute eine bestimmte Datei öffnen wollte war diese plötzlich nicht mehr vorhanden, es ist absolut sicher das sie immer in diesem Ordner war und nicht von mir gelöscht wurde da sie 1 x pro Monat genötigt wird. Dann viel mir auf das fast alle Dokumente aus dem Ordner fehlen. Daraufhin habe ich weitere Ordner geprĂŒft und musste zu meinem entsetzen feststellen das weiter Dateien fehlen Text, Bilder alle möglichen Formate einfach weg, nur noch leere Ordner oder nur ein Bruchteil noch vorhanden.  \n   \n Da ich Schattenkopien anlegen kann ich mit Sicherheit sagen das es in der Nacht vom 10. auf den 11.10.2024 passiert ist und ca. 37.000 Dateien weg sind. Ich nutze Dropbox seit Jahren und bis heute habe ich sowas noch nicht erlebt. Ich habe keinerlei Änderungen vorgenommen und Dritte haben keine Zugriff. Na ja und der Support hat Wochenende, ein Witz wenn ich mir ĂŒberlege das mit den Daten der Kunden Geld verdient wird. \n   \n Kennt jemand dieses Problem bzw. was kann ich jetzt machen? \n   \n Danke und GrĂŒĂŸe ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1064","kudosSumWeight":0,"repliesCount":3,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:799134":{"__typename":"Conversation","id":"conversation:799134","topic":{"__typename":"ForumTopicMessage","uid":799134},"lastPostingActivityTime":"2024-10-16T00:21:47.507-07:00","solved":false},"User:user:1877986":{"__typename":"User","uid":1877986,"login":"Bruni","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-6.svg?time=0"},"id":"user:1877986"},"ForumTopicMessage:message:799134":{"__typename":"ForumTopicMessage","subject":"Dropbox löscht alle Daten","conversation":{"__ref":"Conversation:conversation:799134"},"id":"message:799134","revisionNum":2,"uid":799134,"depth":0,"board":{"__ref":"Forum:board:103001000"},"author":{"__ref":"User:user:1877986"},"metrics":{"__typename":"MessageMetrics","views":229},"postTime":"2024-10-04T23:40:48.667-07:00","lastPublishTime":"2024-10-09T07:31:05.888-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Ich habe seit einigen Tagen Dropbox Essentials mit 3 TB Speicher. \n Nachdem ich 775 GB Photos von meinem PC hochgeladen hatte - löschte am nĂ€chsten Tag Dropbox alle Daten wieder. \n Am Dropbox Ordner am PC befinden sich die 775 GB allerdings immer noch - werden aber nicht mit Dropbox synchronisiert. \n Wiederherstellen kann ich die Daten auch nicht, da sie unter gelöschte Dateien/Ordner nicht aufscheinen. \n   \n Ein sehr seltsames Verhalten - ich hatte die Hoffnung, dass ich einen Ordner am PC haben könnte, der dann im Endeffekt ca 2 TB haben wĂŒrde (Photos und Videos) - der dann immer mit Dropbox synchronisiert wĂŒrde. Das funktioniert offensichtlich nicht - oder nur bei mir nicht. \n Hat jemand Ă€hnliche Erfahrungen gemacht? 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