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to fully uninstall or reinstall on Windows 11","conversation":{"__ref":"Conversation:conversation:829228"},"id":"message:829228","revisionNum":1,"uid":829228,"depth":0,"board":{"__ref":"Forum:board:101001016"},"author":{"__ref":"User:user:1910083"},"metrics":{"__typename":"MessageMetrics","views":8},"postTime":"2025-04-05T18:19:45.560-07:00","lastPublishTime":"2025-04-05T18:19:45.560-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I just set up a new Windows 11 Pro desktop (Dell). The current situation is that when I try to reinstall Dropbox, I get the error \"Dropbox update installation failed with error 0x800b0003.\". Details: I used EaseUS Todo PCTrans to move several apps, including Dropbox.  The Dropbox app started, but always reported that Dropbox Backup wasn't working. I tried to reinstall Dropbox, without uninstalling the app), but it failed with the error quoted above (0x800b0003). Uninstalling results in the error \"Windows cannot find 'C:\\Program Files (x86)\\Dropbox\\Client\\DropboxUninstaller.exe'. Make sure you typed the name correctly, and then try again. I used the advanced instructions to delete registry keys and files in %LOCALAPPDATA%, %APPDATA%, %PROGRAMFILES%, and %PROGRAMFILES(x86)%. Dropbox 220.4.4126 is still listed under Installed apps. I'm unable to get into Safe Mode, as it reports that my PIN doesn't work (appears to be a not-uncommon problem). I would greatly appreciate help getting Dropbox reinstalled. Thanks, Mike ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1047","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:630787":{"__typename":"Conversation","id":"conversation:630787","topic":{"__typename":"ForumTopicMessage","uid":630787},"lastPostingActivityTime":"2025-04-05T06:49:42.955-07:00","solved":false},"User:user:1584220":{"__typename":"User","uid":1584220,"login":"dupecoop","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-7.svg?time=0"},"id":"user:1584220"},"ForumTopicMessage:message:630787":{"__typename":"ForumTopicMessage","subject":"Can't seem to be able to uninstall Dropbox","conversation":{"__ref":"Conversation:conversation:630787"},"id":"message:630787","revisionNum":2,"uid":630787,"depth":0,"board":{"__ref":"Forum:board:101001016"},"author":{"__ref":"User:user:1584220"},"metrics":{"__typename":"MessageMetrics","views":4650},"postTime":"2022-10-20T15:47:13.919-07:00","lastPublishTime":"2022-10-20T23:03:01.251-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I'm having problems with Dropbox on my PC running Windows 10. \n   \n I need to uninstall and reinstall but nothing I try allows me to uninstall Dropbox. \n   \n I tried the traditional ways and got the 'uninstallation failed' prompt every time. \n   \n I also went into the Program folder and tried the Dropbox Uninstaller app there. Didn't work. \n   \n What else might I try? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"392","kudosSumWeight":0,"repliesCount":15,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:825538":{"__typename":"Conversation","id":"conversation:825538","topic":{"__typename":"ForumTopicMessage","uid":825538},"lastPostingActivityTime":"2025-03-21T08:20:25.889-07:00","solved":true},"User:user:1906051":{"__typename":"User","uid":1906051,"login":"IBenGI","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-10.svg?time=0"},"id":"user:1906051"},"ForumTopicMessage:message:825538":{"__typename":"ForumTopicMessage","subject":"Can't open the desktop app and getting an error when trying to uninstall","conversation":{"__ref":"Conversation:conversation:825538"},"id":"message:825538","revisionNum":2,"uid":825538,"depth":0,"board":{"__ref":"Forum:board:101001016"},"author":{"__ref":"User:user:1906051"},"metrics":{"__typename":"MessageMetrics","views":71},"postTime":"2025-03-07T08:14:46.565-08:00","lastPublishTime":"2025-03-07T08:36:02.858-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi Guys, \n Been having troubles with getting dropbox open thats sent me down a rabbit hole four hours. I'm essentially experiencing the exact same issue the user in this forum is experiencing: Can't seem to be able to uninstall Dropbox | The Dropbox Community \n I'm seeing an event in EventViewer whenever the DbxSvc restarts: \n Failed to connect to the driver: (-2147024894) The system cannot find the file specified. , retrying... \n Uninstalling Dropbox will get to about 70% of the way before freezing indefinitely. Tried a manual uninstall using RevoUninstall which clears out all files and registry items, although I have to kill Explorer.exe and dllhost.exe before doing so as it keeps getting stuck on a DLL file. \n Tried reinstalling, the installation will often say failed or get stuck so I have to go and manually clear new files again. Went to try and install via MS Store, which works fine, but doesn't  \n I can see in that last forum DropBox ended up speaking with the user directly, is anyone on dropboxes team able to tell me what the outcome was? \n   ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1081","kudosSumWeight":0,"repliesCount":6,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:826014":{"__typename":"Conversation","id":"conversation:826014","topic":{"__typename":"ForumTopicMessage","uid":826014},"lastPostingActivityTime":"2025-03-11T13:24:39.274-07:00","solved":false},"User:user:1906615":{"__typename":"User","uid":1906615,"login":"Jeffrey Monroe","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-7.svg?time=0"},"id":"user:1906615"},"ForumTopicMessage:message:826014":{"__typename":"ForumTopicMessage","subject":"I want to delete dbkextd, but I'm unable to uninstall Dropbox from my macOS 15.3.1.","conversation":{"__ref":"Conversation:conversation:826014"},"id":"message:826014","revisionNum":3,"uid":826014,"depth":0,"board":{"__ref":"Forum:board:101001016"},"author":{"__ref":"User:user:1906615"},"metrics":{"__typename":"MessageMetrics","views":33},"postTime":"2025-03-11T06:47:16.458-07:00","lastPublishTime":"2025-03-11T07:29:51.933-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Tried to follow steps to uninstall DroBox from my MacBook Pro 16 running iOS 15.3.1. \n Received notification that DroBox is still running and can't be unistalled? How do I resolve this? \n I am following these steps to uninstall the Dropbox desktop app completely (https://help.dropbox.com/installs/uninstall-dropbox) and then continue with the advanced reinstallation steps (https://help.dropbox.com/installs/advanced-reinstall). \n Thanks ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"450","kudosSumWeight":0,"repliesCount":3,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:824128":{"__typename":"Conversation","id":"conversation:824128","topic":{"__typename":"ForumTopicMessage","uid":824128},"lastPostingActivityTime":"2025-02-26T12:19:57.558-08:00","solved":false},"User:user:1904671":{"__typename":"User","uid":1904671,"login":"KM333","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-3.svg?time=0"},"id":"user:1904671"},"ForumTopicMessage:message:824128":{"__typename":"ForumTopicMessage","subject":"If I delete the Dropbox app from my Mac, will my files be deleted from the website as well?","conversation":{"__ref":"Conversation:conversation:824128"},"id":"message:824128","revisionNum":2,"uid":824128,"depth":0,"board":{"__ref":"Forum:board:101001013"},"author":{"__ref":"User:user:1904671"},"metrics":{"__typename":"MessageMetrics","views":35},"postTime":"2025-02-26T10:33:14.087-08:00","lastPublishTime":"2025-02-26T12:19:57.558-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I have to delete the app from my Mac to free up space, and will be using the online version from now on. once I delete the app, will my files be deleted from the online version as well? I used Dropbox Backup yesterday. I just need to know that my files on the web version will be safe once I uninstall the app. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"312","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:821427":{"__typename":"Conversation","id":"conversation:821427","topic":{"__typename":"ForumTopicMessage","uid":821427},"lastPostingActivityTime":"2025-02-10T17:02:22.855-08:00","solved":false},"User:user:1769723":{"__typename":"User","uid":1769723,"login":"dgtsf","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-6.svg?time=0"},"id":"user:1769723"},"ForumTopicMessage:message:821427":{"__typename":"ForumTopicMessage","subject":"My macOS system data is now 890GB after uninstalling Dropbox from my computer.","conversation":{"__ref":"Conversation:conversation:821427"},"id":"message:821427","revisionNum":2,"uid":821427,"depth":0,"board":{"__ref":"Forum:board:101001015"},"author":{"__ref":"User:user:1769723"},"metrics":{"__typename":"MessageMetrics","views":79},"postTime":"2025-02-07T22:45:51.811-08:00","lastPublishTime":"2025-02-09T22:27:58.623-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" iMac 5K 27\", 2020. macOS Sequoia 15.3. \n Was using Dropbox for File Providers, latest build \n   \n I uninstalled Dropbox from this device yesterday. \n Deleted the dropbox folder \n The \"system data\" section of my macOS Settings panel for Storage is now in the 890 GB neighborhood. It's never this high. I've run a few other tools to get a feel for extraneous libraries, apps, caches, etc. but I can find no trace of what would be causing System Data to be almost half of the 2 TB capacity of the drive. \n It wasn't this high before I removed Dropbox, either. So I'm wondering if maybe I didn't correctly delete the files that were saved locally (few were online-only). 800GB is somewhere in the ballpark of how much Dropbox content I had stored locally. \n Is there a trick to getting rid of the File Provider version of Dropbox and all local copies of the files? It was significantly easier before the File Provider restrictions. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"934","kudosSumWeight":1,"repliesCount":3,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:783255":{"__typename":"Conversation","id":"conversation:783255","topic":{"__typename":"ForumTopicMessage","uid":783255},"lastPostingActivityTime":"2025-01-26T02:45:02.231-08:00","solved":false},"User:user:1495446":{"__typename":"User","uid":1495446,"login":"Dibrom","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-5.svg?time=0"},"id":"user:1495446"},"ForumTopicMessage:message:783255":{"__typename":"ForumTopicMessage","subject":"The Dropbox desktop application will no longer be supported for Windows 7, 8 and 8.1 on October 22nd","conversation":{"__ref":"Conversation:conversation:783255"},"id":"message:783255","revisionNum":2,"uid":783255,"depth":0,"board":{"__ref":"Forum:board:101001016"},"author":{"__ref":"User:user:1495446"},"metrics":{"__typename":"MessageMetrics","views":7389},"postTime":"2024-07-15T03:17:48.602-07:00","lastPublishTime":"2024-07-15T04:15:03.963-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Congratulations Dropbox! You've just put the nail in the coffin of all W7 users who prefer not to be spied on and constantly used for data scraping! \n   \n Well done. If the constant scaremonger nagging about running out of space, the constant begging to upgrade, the incessant app updating demands, the constant USB device interrogation upon connection wasn't enough of an incentive to finally ditch Dropbox for good, then the cutting off of users of a still perfectly good and functional, non-spyware infested OS will be the last straw. Thank you Dropbox for giving me the incentive to go to your competitors instead and get out of your ever more bloated crapware ecosystem. \n   \n Sometimes, people need a little push to get away from what's comfortable and familiar, even though they suspect just how bad that relationship is for them. I thank you Dropbox for giving me this little push. Goodbye. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"910","kudosSumWeight":9,"repliesCount":28,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:818605":{"__typename":"Conversation","id":"conversation:818605","topic":{"__typename":"ForumTopicMessage","uid":818605},"lastPostingActivityTime":"2025-01-21T06:40:21.988-08:00","solved":true},"User:user:1898873":{"__typename":"User","uid":1898873,"login":"theholotrope","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-1.svg?time=0"},"id":"user:1898873"},"ForumTopicMessage:message:818605":{"__typename":"ForumTopicMessage","subject":"2017 iMac Ventura stuck in \"connecting components\" after trying to upgrade to new file system","conversation":{"__ref":"Conversation:conversation:818605"},"id":"message:818605","revisionNum":1,"uid":818605,"depth":0,"board":{"__ref":"Forum:board:101001016"},"author":{"__ref":"User:user:1898873"},"metrics":{"__typename":"MessageMetrics","views":68},"postTime":"2025-01-19T05:44:26.616-08:00","lastPublishTime":"2025-01-19T05:44:26.616-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I was prompted to upgrade to the new file system, so I did. It said it would take 5 minutes... I've tried re-installing so many times. Deleting the library application support folder, deleting the app. My files are not on my computer and now i have no dropbox folder. It just says \"Connecting Components\" permanently. Please help! ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"334","kudosSumWeight":0,"repliesCount":4,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:812944":{"__typename":"Conversation","id":"conversation:812944","topic":{"__typename":"ForumTopicMessage","uid":812944},"lastPostingActivityTime":"2024-12-11T02:01:33.546-08:00","solved":true},"User:user:1893466":{"__typename":"User","uid":1893466,"login":"Mpeitl","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-3.svg?time=0"},"id":"user:1893466"},"ForumTopicMessage:message:812944":{"__typename":"ForumTopicMessage","subject":"How can I disable the Microsoft Co-Authoring feature from Office 365?","conversation":{"__ref":"Conversation:conversation:812944"},"id":"message:812944","revisionNum":2,"uid":812944,"depth":0,"board":{"__ref":"Forum:board:101001017"},"author":{"__ref":"User:user:1893466"},"metrics":{"__typename":"MessageMetrics","views":354},"postTime":"2024-12-10T23:36:35.937-08:00","lastPublishTime":"2024-12-11T00:04:40.367-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" In our company wehave been using Dropbox Standard for more than 10 years. I use it on my PC with Office 365. Few days ago I installed Dropbox App \"Dropbox for teams\" into Office 365 (Excel) on my PC following the  instructions: https://www.dropbox.com/cms/content/dam/dropbox/warp/en-us/dropbox-app-integrations/microsoft/guide-for-microsoft-co-authoring.pdf?_camp=19458&_tk=modal_campaign_format \n After installing it, I am not happy with functionallity of Teams for Dropbox inside MS Excel. I disconnected app from Dropbox\\Settings\\Apps section, but it still appears inside e.g. Excel.  \n HOW TO GET RID OF IT? How to uninstall Dropbox for Teams for from Office 365 on PC? Please help. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"703","kudosSumWeight":0,"repliesCount":3,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:811404":{"__typename":"Conversation","id":"conversation:811404","topic":{"__typename":"ForumTopicMessage","uid":811404},"lastPostingActivityTime":"2024-12-02T12:47:04.300-08:00","solved":false},"User:user:1891799":{"__typename":"User","uid":1891799,"login":"CPKNC","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-7.svg?time=0"},"id":"user:1891799"},"ForumTopicMessage:message:811404":{"__typename":"ForumTopicMessage","subject":"Install Error 1073741795 on 2 different computers.","conversation":{"__ref":"Conversation:conversation:811404"},"id":"message:811404","revisionNum":2,"uid":811404,"depth":0,"board":{"__ref":"Forum:board:101001016"},"author":{"__ref":"User:user:1891799"},"metrics":{"__typename":"MessageMetrics","views":122},"postTime":"2024-11-29T15:59:23.254-08:00","lastPublishTime":"2024-11-29T16:20:35.973-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hello, \n To Computers in an Office were suddenly not opening Dropbox. They are both on Windows 11. \n There is a 3rd PC in the Office that is the same as 1 of the problem ones, and its working fine. \n I tried to uninstall the apps from them, but both said \"Uninstall Failed\". \n I ended up having to manually wipe and use a Program to find and force full removal to start fresh. \n I did a DISM and SFC, then a CHKDSK. \n I proceeded to reinstall, and both get an error code unknown error (Error: -1073741795). \n I tried to use download and user the Full Installer Version. Nothing. \n To help with any conflicts, I did a clean boot. Nothing. \n I can seem to install anymore. They are AIO PC's, one is a Lenovo, the other a HP. As mentioned, there is a 3rd PC that is the same HP Model, and Dropbox works fine. \n I can't seem to find straight answers on how to resolve this, I am supporting someone else, so don't know how that will go since I have to pay for a subscription to get live support. \n Don't know how to proceed, so I hope a community member knows exactly whats up and how to resolve this. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1098","kudosSumWeight":0,"repliesCount":7,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:text:en_US-components/community/Navbar-1743510236270":{"__typename":"CachedAsset","id":"text:en_US-components/community/Navbar-1743510236270","value":{"1007":"Business Team Members","101007":"Discover","101010":"Groups","101000041":"Developer & API","101001000":"Help","101001012":"View, download, and export","101001013":"Delete, edit, and organize","101001014":"Create, upload, and 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