You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Sync
4848 Topics4 files are perpetually syncing. Cannot identify which files.
Using Dropbox (version 212.4.5767) on iMac (OS X Ventura). App works fine. But when I pull down the menu from the Dropbox icon in the menu bar, it *always* says "Syncing 4 files" I have no idea what these files are. I uninstalled and reinstalled the Dropbox app. And still the 4 files are syncing 24/7. When I "view sync issues" it gives no info. How can I determine what four files are involved here?1View0likes0CommentsDropbox icon with checkbox white interior remains a mystery.
Megan from the DropBox staff offered some help to an earlier post entitled "Dropbox icon and folder status on a Mac” but despite my replies, the discussion went dead seven days ago. I still have outstanding questions and would like to revive the discussion. I have selected the preference that all files and folders be available off-line on my primary MacBook, however, I have a mix of checkboxes, that is to say both kinds… green interior and a white check mark and white interior with a green checkmark. Below is the explanation link that Megan supplied, but there's no mention of the check mark with white interior, which was puzzling because I had seen but lost another page earlier that included that in the explanations. In looking at this article about syncing icons and reference was made to the DropBox desktop app, which aside from the icon that lives next to the Time Machine icon in the upper right menu bar in the Finder, I'm not really sure what the dropbox desktop app is? Yes it appears in the application folder, but if I double click on it, it simply takes me to the designated dropbox folder within my User folder. Which, by the way, except for emergencies, that is the only way I work with DropBox. The primary thing I want to do is faithfully mirror the activity of the Finder “DropBox” folder on the primary MacBook and have the files and folders populate to other devices. Finally, all my posts from the last month or so started re. puzzling changes to modification dates following a migration from an old MacBook to a new one. In nearly 40 years of using a Macintosh this has been one of the most challenging technical snafus I've ever encountered. Thanks, Paul syncing icons based on this article?31Views0likes6CommentsI edit my Excel file, but others don't see my updates and a conflicted copy is generated instead.
Hi, my issue is. When iam in document, that is synced in desktop application. It will not make changes for other users and they cant see me in document, when we are in at the same time. And if i save the changes it will not change the document already present, but it creates duplicate with name 2024_01_OBĚDY_OBJEDNÁVKA_ZAPISUJTE SEM (Back Office - denní's conflicted copy 2024-11-21).xlsx I already checked permissions. And tried unsynchronized and again synchronize data.12Views0likes1CommentDoes the file request upload size limit affect trial plans?
The documentation states the following, but despite multiple attempts to upload a 250GB file through the file request feature, it consistently results in an error and the upload does not complete. Since we are currently conducting a Proof of Concept (PoC) and using the Dropbox Business Plus Trial plan, could this limitation be due to the trial version? Customers on Dropbox Professional, Essentials, Business, Business Plus, Standard, Advanced, and Enterprise can receive files up to 250GB in size. Link to the documentation739Views0likes8CommentsFeedback on sync icons on macOS
I've been in contact with support about what I was convinced was a bug. But they are suggesting it's expected behavior. Before, if you had a folder with some files still syncing to the cloud, the icon on the folder would show a sync-in-progress-icon. Now it's showing a green checkmark. This makes me very confused every time. I think the icon on the folder should reflect the fact that not all files have been synced to the cloud.Dropbox isn't syncing files between my old and new Windows computer.
Three days ago, I added Dropbox to a new ASUS Zenbook (Windows 11). Since then, no files have been updated on the ASUS although I have changed files on an old (Windows 10) Dell XPS. I tried uninstalling/reinstalling Dropbox on the ASUS, which erased/restored the Dropbox folder, but the files are still 3 days old. The Dropbox icon in the ASUS taskbar says the files are up to date. But they are not. Likewise, any changes or added files I make to ASUS Dropbox do not show up on the Dell. On both computers, the Dropbox file is stored on the local desktop (not on OneDrive). I have added exceptions to my firewall (although it has allowed restoring the 3-day old Dropbox folder) but I cannot get recent file changes. From https://help.dropbox.com/sync/check-sync-status "How to sync a file or folder ... 3. Right-click the file or folder. 4. Click Sync next under Quick Actions." I do not see Quick Actions. So, I tried "View on Dropbox.com" for 2 recently changed files. This showed the files as they were before I made changes from the Dell 2-3 hours ago. These match the old version I see on the ASUS. Because sync is not working, I must resort to copying files via a thumb drive. Please HELP! [removed per Community Guidelines]Solved43Views0likes7CommentsWhat is the best way to sync large files efficiently across devices in Dropbox?
What’s the best way to sync large files across multiple devices in Dropbox without running into storage limits or slow upload speeds? Are there specific settings or features that can help optimize this process?Solved426Views0likes3CommentsShow Upload Speeds
This used to be possible on a mac. In the menu bar you could click the dropbox icon and it would show you the speeds of your upload. Now it just says "syncing" but that isn't nearly as helpful. It would be much more helpful to restore the progress bar and the upload speed. As this used to be a feature, I don't know why it was removed. It was very helpful. Oftentimes I need to be able to tell clients how long something will take to upload, but I cannot do this as I once did. Also, I don't know if this is a bug of my system or how it is for everyone (I'm on macOS Sequoia), but there is no upload progress meter. The file uploading either says "waiting to sync" or "synced" with nothing in between. Per the above it would be helpful to have a progress meter that works. I should say all of this in regards to basic syncing.10Views0likes1CommentI'd like to sync my Dropbox files both on an internal and external drive.
Hello, Feature: the ability to sync Dropbox folders to two separate locations on the same device. Here’s my use case: The Problem I work on a laptop with limited internal storage, which makes it impossible to sync all my Dropbox files locally. I do use Selective Sync to only download the folders I need. However, I often find myself needing access to unsynced files. This creates a workflow which is fairly tedious: I have to search for the file via the Dropbox web interface, which neither quick or the easiest to navigate, especially when multiple versions of a file exist, and there's no previews. After downloading the file, I extract what I need (I’m works as a graphic designer, so this often means copying a single element). I then delete the file. This happens often enough, and it's not only tedious, but time-consuming too. What I’d love is the ability to sync Dropbox to two locations on the same device: Location 1: My laptop’s internal hard drive, with Selective Sync enabled. Location 2: An external hard drive that syncs all (or most) of my Dropbox content, acting as a complete backup. This would allow me to: Use my laptop’s internal drive for day-to-day work with the files I access frequently. Quickly retrieve any unsynced files from the external drive without needing to download them manually from the web interface. Avoid having to carry the external drive around all the time. I could keep it connected at home, and use the laptop’s synced folder when working elsewhere. I’ve tried to come up with alternatives to this to mimic it, like: Move the Dropbox folder entirely to an external drive. This frees up space on the laptop, but makes the external drive essential for any file access. Use two Dropbox accounts. One account could sync to my external drive, and another to my laptop. However, keeping them in sync requires additional tools or manual effort, which complicates things, and I'm not even sure it's possible either. Manually copy files between devices. This is, again, tedious and error-prone, especially for large or folders I work in often. Am I missing something obvious here, or is there a third-party tool or workaround that could achieve this setup or something close enough?35Views1like1CommentOur old computer crashed and the one we're using now is trying to sync old files.
Our computer at work crashed unexpectedly. My Dropbox account which I use for work has 2 shared folders. We are now up and running on a back up computer that I had used Dropbox on previously (4 years ago) I am now having trouble with them syncing. It is telling me that I am out of storage because it is trying to sync items between our folders that have been moved and deleted over the past 4 years. It shows I'm still logged into DB on that old computer, but we can't access it to log out. Should I uninstall on this computer and try reinstalling, or do I delete access to the old computer although that is where the most up to date items are and then uninstall and reinstall and hope that it will all sync? I'm at a loss and don't' want to lose all this work.34Views0likes5Comments