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public links have been suspended for generating excessive traffic","conversation":{"__ref":"Conversation:conversation:828294"},"id":"message:828294","revisionNum":1,"uid":828294,"depth":0,"board":{"__ref":"Forum:board:101001014"},"author":{"__ref":"User:user:1909169"},"metrics":{"__typename":"MessageMetrics","views":20},"postTime":"2025-03-29T04:53:00.503-07:00","lastPublishTime":"2025-03-29T04:53:00.503-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I have tried to download a large file shared with me from a client a number of times and every time it is about to finish the folder gets corrupted and I get a suspension from Dropbox?  Why is this happening? I am not the owner of the files I am trying to download, and I am pretty sure the owner of the files pays for the service, so why is this happening?  ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"373","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:827179":{"__typename":"Conversation","id":"conversation:827179","topic":{"__typename":"ForumTopicMessage","uid":827179},"lastPostingActivityTime":"2025-03-28T09:10:41.866-07:00","solved":true},"User:user:1907877":{"__typename":"User","uid":1907877,"login":"train","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-4.svg?time=0"},"id":"user:1907877"},"ForumTopicMessage:message:827179":{"__typename":"ForumTopicMessage","subject":"Can I no longer share files because I exceeded my daily bandwidth limit?","conversation":{"__ref":"Conversation:conversation:827179"},"id":"message:827179","revisionNum":2,"uid":827179,"depth":0,"board":{"__ref":"Forum:board:101001014"},"author":{"__ref":"User:user:1907877"},"metrics":{"__typename":"MessageMetrics","views":55},"postTime":"2025-03-19T08:14:41.722-07:00","lastPublishTime":"2025-03-19T09:01:56.589-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I shared a installation file in my public folder to transfer a 1GB file to my sister.  The file was deleted after the transfer was completed.  But now no one can access my shared links.  I can still see in in my web browser but not in incognito mode.  Did I violate a rule for sharing installation files?   I know about the bandwidth cap and I am pretty sure I am way under the cap. \n Is there a way to see if I am banned or not?   \n Thanks for the help.  ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"502","kudosSumWeight":0,"repliesCount":3,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:826384":{"__typename":"Conversation","id":"conversation:826384","topic":{"__typename":"ForumTopicMessage","uid":826384},"lastPostingActivityTime":"2025-03-28T04:21:49.296-07:00","solved":true},"User:user:1906998":{"__typename":"User","uid":1906998,"login":"BygoneAutomaton","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-5.svg?time=0"},"id":"user:1906998"},"ForumTopicMessage:message:826384":{"__typename":"ForumTopicMessage","subject":"Banned for downloading a file from someone else's link. How is this possible?","conversation":{"__ref":"Conversation:conversation:826384"},"id":"message:826384","revisionNum":2,"uid":826384,"depth":0,"board":{"__ref":"Forum:board:101001014"},"author":{"__ref":"User:user:1906998"},"metrics":{"__typename":"MessageMetrics","views":389},"postTime":"2025-03-13T09:53:58.383-07:00","lastPublishTime":"2025-03-13T11:13:30.642-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Here's the sequence of events: \n \n A link to a folder with video files was shared with me (from a business that makes video files) in a password protected folder. \n I clicked to download the folder locally. \n Dropbox asks me to login (while giving me the option to just download without logging in), but I log in. \n I download the folder. \n I get an email from Dropbox: \"This email is an automated notification from Dropbox letting you know that your Public links have been temporarily suspended for generating excessive traffic. [...] Your current account bandwidth limit is 20.00 GB and your current usage is 83.87 GB.\"  This is the size of the file I downloaded (locally) from someone else's link. \n There is a link to remove the ban, and I do that. \n \n My question is: why did I get banned at all?  The statement in the email is categorically untrue (at no point did my public links generate excessive traffic).  Why is my account penalized for downloading files from another account's shared links?  Why did downloading a file to my computer from another account count against my personal account's bandwidth, when I should have been able to download this without logging in at all? \n Addendum: where do I view my account bandwidth limit?   Help files for \"bandwidth limit\" only refer to limiting file transfer in the desktop app. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1367","kudosSumWeight":0,"repliesCount":5,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:827970":{"__typename":"Conversation","id":"conversation:827970","topic":{"__typename":"ForumTopicMessage","uid":827970},"lastPostingActivityTime":"2025-03-26T08:25:43.189-07:00","solved":false},"User:user:1908801":{"__typename":"User","uid":1908801,"login":"mini_mo","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-7.svg?time=0"},"id":"user:1908801"},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04Mjc5NzAtVVRCSjc1?revision=2\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04Mjc5NzAtVVRCSjc1?revision=2","title":"Screenshot 2025-03-26 at 12.06.31.png","associationType":"BODY","width":1538,"height":1320,"altText":null},"ForumTopicMessage:message:827970":{"__typename":"ForumTopicMessage","subject":"Why can't we still open shared links directly via the desktop app on macOS?","conversation":{"__ref":"Conversation:conversation:827970"},"id":"message:827970","revisionNum":2,"uid":827970,"depth":0,"board":{"__ref":"Forum:board:101001014"},"author":{"__ref":"User:user:1908801"},"metrics":{"__typename":"MessageMetrics","views":40},"postTime":"2025-03-26T05:12:39.505-07:00","lastPublishTime":"2025-03-26T06:10:21.592-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" This used to be possible. Why is it no longer a feature? 2 years ago? Come on Dropbox! I love dropbox, it's such a great app but the functionality which used to be there and now is no longer makes our lives so difficult! We have to send screen grabs with the location of files to our colleagues, because the web link is pointless. Users need a link to with mac os or explorer integration. 😬😬 \n   ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"408","kudosSumWeight":0,"repliesCount":3,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04Mjc5NzAtVVRCSjc1?revision=2\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:827355":{"__typename":"Conversation","id":"conversation:827355","topic":{"__typename":"ForumTopicMessage","uid":827355},"lastPostingActivityTime":"2025-03-20T09:02:22.477-07:00","solved":false},"User:user:1908041":{"__typename":"User","uid":1908041,"login":"annaaa","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-1.svg?time=0"},"id":"user:1908041"},"ForumTopicMessage:message:827355":{"__typename":"ForumTopicMessage","subject":"Message that my public links have been temporarily suspended for generating excessive traffic.","conversation":{"__ref":"Conversation:conversation:827355"},"id":"message:827355","revisionNum":2,"uid":827355,"depth":0,"board":{"__ref":"Forum:board:101001014"},"author":{"__ref":"User:user:1908041"},"metrics":{"__typename":"MessageMetrics","views":43},"postTime":"2025-03-20T08:27:05.750-07:00","lastPublishTime":"2025-03-20T08:43:06.166-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I do have a free account and a client send me a link that I can upload and it shows this error for some reason.  \n I checked my email and I had this email:  \n Hi Anna, This email is an automated notification from Dropbox letting you know that your Public links have been temporarily suspended for generating excessive traffic.  \n I click on it and its says I am banned. I made the free trial for 1 month to see if anything changes and I still cannot use it.  ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"491","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:827269":{"__typename":"Conversation","id":"conversation:827269","topic":{"__typename":"ForumTopicMessage","uid":827269},"lastPostingActivityTime":"2025-03-20T04:22:33.534-07:00","solved":false},"User:user:1907950":{"__typename":"User","uid":1907950,"login":"perdive","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-1.svg?time=0"},"id":"user:1907950"},"ForumTopicMessage:message:827269":{"__typename":"ForumTopicMessage","subject":"Wget or Curl is not downloading a folder as expected via the CLI in Linux","conversation":{"__ref":"Conversation:conversation:827269"},"id":"message:827269","revisionNum":2,"uid":827269,"depth":0,"board":{"__ref":"Forum:board:101001012"},"author":{"__ref":"User:user:1907950"},"metrics":{"__typename":"MessageMetrics","views":66},"postTime":"2025-03-19T16:03:32.837-07:00","lastPublishTime":"2025-03-20T04:18:43.837-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I am trying to download a shared folder into a unix server. I first copied that folder to my dropbox and then generated a share link. The link looks something like this: \n https://www.dropbox.com/scl/fo/v5xxxxxxx/AB1xxxxxxx?rlkey=123456abc&dl=1 \n I have tried multiple CLI commands. Some of them are below: \n wget https://www.dropbox.com/scl/fo/v5xxxxxx/AB1xxxxxx?rlkey=12345abc&dl=1\n\nwget https://www.dropbox.com/scl/fo/v5xxxxxx/AB1xxxxxx?rlkey=12345abc&dl=1 --content-disposition\n\ncurl -L -o output.zip https://www.dropbox.com/scl/fo/v5xxxxxx/AB1xxxxxx?rlkey=12345abc&dl=1 \n None of them download the folder but download some script instead.  \n I have tried pasting the URL on the web browser and that works and I can see a ~140GB zipped file starting a download.  \n Also, I have also tested TLS connection as I saw in another post that it might have an impact. TLS v1.2 seems to be working in my CLI but not  v1.3.  \n Any help is greatly appreciated as I have been stuck on this for so many days now! \n   \n TIA ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1062","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:827251":{"__typename":"Conversation","id":"conversation:827251","topic":{"__typename":"ForumTopicMessage","uid":827251},"lastPostingActivityTime":"2025-03-19T15:50:16.626-07:00","solved":false},"User:user:1907935":{"__typename":"User","uid":1907935,"login":"Mussavir Sheikh","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-4.svg?time=0"},"id":"user:1907935"},"ForumTopicMessage:message:827251":{"__typename":"ForumTopicMessage","subject":"Exporting the URL from all images into Excel","conversation":{"__ref":"Conversation:conversation:827251"},"id":"message:827251","revisionNum":2,"uid":827251,"depth":0,"board":{"__ref":"Forum:board:101001012"},"author":{"__ref":"User:user:1907935"},"metrics":{"__typename":"MessageMetrics","views":25},"postTime":"2025-03-19T14:29:16.230-07:00","lastPublishTime":"2025-03-19T14:42:51.773-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hello team, I have folders with images more than 100, Is it possible to export to excel all at once? Or is there any other method? Do kindly let me know Thanks ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"166","kudosSumWeight":0,"repliesCount":3,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:827231":{"__typename":"Conversation","id":"conversation:827231","topic":{"__typename":"ForumTopicMessage","uid":827231},"lastPostingActivityTime":"2025-03-19T12:52:12.210-07:00","solved":false},"User:user:1907919":{"__typename":"User","uid":1907919,"login":"jennyz44","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-4.svg?time=0"},"id":"user:1907919"},"ForumTopicMessage:message:827231":{"__typename":"ForumTopicMessage","subject":"I can't see files someone uploaded to my folder with the shared link","conversation":{"__ref":"Conversation:conversation:827231"},"id":"message:827231","revisionNum":1,"uid":827231,"depth":0,"board":{"__ref":"Forum:board:101001014"},"author":{"__ref":"User:user:1907919"},"metrics":{"__typename":"MessageMetrics","views":23},"postTime":"2025-03-19T12:30:00.246-07:00","lastPublishTime":"2025-03-19T12:30:00.246-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I am the owner of a folder. I shared the folder with the link for editing. The person I shared with uploaded photos to the folder but I can't see them. I can see that the person I shared with is listed under \"Who can access\" but I only see what I uploaded and I can't see anything she uploaded. I've tried logging in to Dropbox on my phone and by web browser on my Mac and still nothing. I've also logged out and logged in and it that didn't help either. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"456","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:826570":{"__typename":"Conversation","id":"conversation:826570","topic":{"__typename":"ForumTopicMessage","uid":826570},"lastPostingActivityTime":"2025-03-19T04:50:58.974-07:00","solved":false},"User:user:474072":{"__typename":"User","uid":474072,"login":"sargan","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-10.svg?time=0"},"id":"user:474072"},"ForumTopicMessage:message:826570":{"__typename":"ForumTopicMessage","subject":"I'm sharing a file via link, but it forces users to install the Dropbox app.","conversation":{"__ref":"Conversation:conversation:826570"},"id":"message:826570","revisionNum":3,"uid":826570,"depth":0,"board":{"__ref":"Forum:board:101001014"},"author":{"__ref":"User:user:474072"},"metrics":{"__typename":"MessageMetrics","views":84},"postTime":"2025-03-15T02:24:08.514-07:00","lastPublishTime":"2025-03-17T05:06:38.649-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Been using DropBox for a few years without issue. \n Now when I share a link … users complain that they can’t access the file and instead get page to download DropBox. \n For one off file sharing I would not 3d left to be forcing them to install app. \n Here is sample link [personal information removed per the Community's Guidelines] \n It brings user to window as in picture attached here: \n (Can’t seem to be able to add a picture direct) \n https://flic.kr/p/2qS6nGb ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"476","kudosSumWeight":0,"repliesCount":10,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:826038":{"__typename":"Conversation","id":"conversation:826038","topic":{"__typename":"ForumTopicMessage","uid":826038},"lastPostingActivityTime":"2025-03-18T07:57:17.476-07:00","solved":false},"Category:category:102007A":{"__typename":"Category","id":"category:102007A","displayId":"102007A"},"Forum:board:102001000":{"__typename":"Forum","id":"board:102001000","displayId":"102001000","nodeType":"board","conversationStyle":"FORUM","title":"Poser une question","shortTitle":"Poser une question","parent":{"__ref":"Category:category:102007A"}},"User:user:1906644":{"__typename":"User","uid":1906644,"login":"Camille de Belot","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-11.svg?time=0"},"id":"user:1906644"},"ForumTopicMessage:message:826038":{"__typename":"ForumTopicMessage","subject":"Dropbox saturé pour collaborateur externe","conversation":{"__ref":"Conversation:conversation:826038"},"id":"message:826038","revisionNum":1,"uid":826038,"depth":0,"board":{"__ref":"Forum:board:102001000"},"author":{"__ref":"User:user:1906644"},"metrics":{"__typename":"MessageMetrics","views":17},"postTime":"2025-03-11T08:51:17.681-07:00","lastPublishTime":"2025-03-11T08:51:17.681-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Bonjour, Mon expert comptable ne peut plus déposer de fichier sur notre Drop Box car ça lui indique un espace saturé. Pourtant nous n'utilisons seulement 51go sur nos 9Tos disponible. Auriez vous une idée? 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