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Image previews in Explorer only showing the compressed preview for local files on Windows
Hello. Since the big Dropbox update in February 2025 I have been experiencing issues. I mainly use Dropbox in Windows file explorer, not on the Dropbox App / Site. I have Dropbox for Windows on 3 separate devices: (2) Windows 11 Laptops, and (1) Windows 10 Desktop - and I have am having the same issue on all devices. The main issue is image previews in the "preview pane" of the Windows file explorer. Before the update, if I had an image saved locally / set to "available offline", a full preview of the image would show up in the preview pane, just as it would if I was in a local folder on my computer, like my "Pictures" folder, or whatever. Also, images that were only in the cloud / set to "online only" would display a small compressed preview in the preview pane, which is fine. Since the February update, when I am in my Dropbox folder with images that have been downloaded locally, it will either only generate a small compressed preview in the preview pane, or no preview at all, and it takes a very long time for the preview to show up. However, the "online only" images are still behaving the same, showing only a small compressed preview in the preview pane, however the preview shows up faster than it does for a locally saved file... So strange. I do a lot of image editing and graphic design, so not being able to quickly scroll through my image folders and look at the previews puts a massive kink in my workflow. It has been driving me insane. It's like the Dropbox Windows app is having difficulty discerning which files are downloaded locally or just in the cloud. For some reason it is treating the downloaded files like they are still in the cloud, or even worse for some reason as sometimes a preview won't even load, compressed or otherwise. The green checkmark is there on the file, but the previews are compressed or don't show up at all. And this it not an intermittent problem, it is constant and has not gotten better since the update in February. I have been resorting to moving the images into a local folder on whichever device I am currently using so that I am able to scroll through them efficiently, and then re-upload them to the Dropbox folder when I am done working, and then download them to a local folder again on my next device. It is very annoying to do every time. There has to be a better way. I also checked the functionality of my OneDrive and iCloud folders in Windows, and they all show previews in the preview pane just fine, just like my local Windows folders. It is solely a Dropbox issue. I tried searching Reddit and could find nothing, so I started my own post on there, and there are a handful of other people that have come forward with the same problem. Someone from Dropbox commented on my Reddit post and suggested that I post on here, so here I am. Any help out there?? Thank you.
Disable "Suggested from your activity" permanently
Hi there, I absolutely hate the feature "Suggested from your activity". I would like to see a checkbox in settings that allows a user to disable that permanently and have the cleanest possible view of file(lists) and folders. The "Suggested from your activity" feature always shows my family photos or, like today, a preview of my tax form. Whenever I open dropbox in the office to browse my files, all my work colleges can see these previews too. The icon that hides it, is only remembering the setting as long as one does not delete cookies from the browser. At our company, it is policy to delete cookies every day at the end of the day. So this "hiding" setting is pretty useless for me. More over, please make it possible to have a clean, minimalistic UI without all the fluff, super big blue buttons and "easy access" helpers. Some people don't need it. It is distracting and disturbing.Which plans have access to OCR search?
There seems to be a lot of confusion and contradicting info out on the web about what your platform is capable of and at what service level needs to be subscribed to in order to search files in Dropbox using OCR text. I'm hoping this thread will assist me and others to get a clear answer. First, please specify which of these Packages have access to OCR search capability. Basic/Plus/Professional(essentials?)/Family/Standard/Enterprise. Second, What file needs to be supplied in order for it to work. What are the Requirements we need to follow for it to function? For instance, Can we upload our own PDF files with or without OCR previously applied? Do we need to use your special mobile scanning app, etc.... Thank you in advance, Dave.
Why are my Dropbox Transfers showing as viewed?
This should be a simple solution but hard to find an aswer, here is my scenario: I send a test file "mskeys.txt", I put in my email address which is my companys email. I do not send this file to anyone, I do not share this file to any one. Here is my question, why is it that it reads 16 views, and 2 dowloads? I also tested this scenario with someone else and they had the same results, on a diffrent account, diffrent PC, diffrent email..whos viewing my file and who is dowloading my files?
Team member able to see all of the account's file activity in the desktop app. We don't want this.
Team members are able to see the activity of all members (including admins) on the Desktop Application, especially in the system tray window. The administrator/owner of the account does not want this to be seen.
