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Mobile
2064 TopicsAdd Updating to the Android Dropbox app
I have a file that is listed as modified 2 weeks ago, but I modified it on a Windows computer and the update was listed there as completed. But on the Android device, it is listed as modified 2 weeks ago. I pulled down from the top of the Dropbox page and got a refresh spinner, but the file is still listed as modified 2 weeks ago. Developers, please do the right thing and give us an Update button or the equivalent functionality for Android. David (Android 13 device)17Views0likes2CommentsUnable to open Excel files on Android Dropbox mobile app - Office login loop
Hi, I have a free dropbox account and have used it for years to store a few basic excel spreadsheets that I use daily. I have a paid Microsoft 365 account that I use on my android phone and lenovo laptop. For some reason the last few days, I am unable to open my dropbox excel spreadsheets on my phone. When I try to open the spreadsheet I get a log in page saying "Log in or sign up to Dropbox to link with Microsoft Office Integration". I log in using my dropbox user and pw and it just sends me to my onedrive. I have tried deleting the dropbox and 365 apps on my phone and re installing and logging in. I have tried to open the dropbox files by going into excel first and then trying to open the dropbox spreadsheet. Just always sends me to the log in page. It all works fine on my laptop, and after saving, my dropbox android app shows the newly updated spreadsheet. Dont know what has happened. Please help.7.9KViews4likes75CommentsJXL (Jpeg XL) thumbnail preview on the mobile app?
Could it be possible to get a preview thumbnail of jxl (jpeg xl) files in the browser panes of the phone app like regular jpg files ? It only displays a flying saucer now. File is correctly displayed in the full screen viewer. Thanks.39Views0likes2CommentsWhy are photos being uploaded twice?
Hi there, I’m hoping someone can help me out as I can’t figure out why certain photos are being saved multiple times when I upload them. I upload from my iPhone and in my most recent upload, there were 27 photos in my camera roll that I uploaded and the total that ended up in the Dropbox folder was double that….. 54. It seems to be saving every photo as a png AND a jpg….? Please help. Thank you!36Views0likes3CommentsDownload progress/status bar when using the mobile app on Android
When using the mobile app, it would be great to have a download notification/progress bar. I usually download videos which take a minute or two to download but, I am sat waiting until I see the 'Exported' notification pop up. Thaankkss!290Views4likes7CommentsOnce I upload my files with camera uploads, can I delete the local ones?
Once I successfully upload my photos to Dropbox from my Camera Roll on my iPhone and iPad, can I delete those photos - or some of them - from my devices (to free-up space) and if I do, what happens to them? Thanks!Solved230Views0likes4CommentsMy Dropbox app stops after several minutes while uploading my photos from my iOS device.
Goodmorning, I recently started working with Dropbox again and want to upload all my pictures from my iPhone (iCloud) to my Dropbox. It’s about 125,000 photos and it’s not easy, as my app stops after several minutes. At first it started counting and now counting down as it uploads each photo/movie. But I have to open the app again; sometimes it is completely black and it has to start again and sometimes it resumes. Also the night mode stops after several minutes. I have tried if keeping my iPhone open forever works, but no. Also un-installed the app, closed my iPhone and furthermore rebooted it, re-installed the app. It started counting up again and fortunately (of course) all uploaded photos were available, but it still stops after several minutes. I am now at 72.000 and it is too time consuming. Any suggestions on what else I can do to keep the app working? Thanks!104Views0likes28CommentsCan I upload whole albums and preserve the names?
Hi! I recently switched to iPhone and was unable to transfer photos from my Android to my new phone, hence why I’m here. I need a good place to store all my photos so that they are easily accessible on all devices. I have my photos VERY organized on my Android and was wondering if I could transfer them to Dropbox and KEEP THEM IN THE ALBUMS they are currently in… It seems they are simply coming over one by one out of the albums. This is extremely frustrating. Especially because I’m dealing with iPhones idiotic idea of phone storage (you move a photo to an album and it STAYS in the camera roll!! It just becomes a copy-I don’t want it in 2 places. I need it organized and in ONE. Anyway…) Any way to do this?442Views0likes2CommentsPreserve file Creation Dates(and other metadata) in mobile app versions
The ability to preserve, view, sort by, etc the original Creation Dates(and other metadata) of files is missing or severely limited in the Dropbox mobile apps. People who don’t use Dropbox primarily for business purposes on a computer but, as many of us do these days, use our smartphones as our primary(or only) method of keeping track of media/documents/audio files/etc are having to deal with the frustrating situation of trying and failing to backup/reorganize/download to another mobile device/etc our files without losing this extremely important file metadata. I can’t even view ANY file information on non-photo files, and the photos are difficult to even upload with a title that reflects the actual creation date. If not uploaded at a painful 1 image at a time (and many times not even then) the file name will be changed to the upload date/time. The creation date is ALWAYS listed as the upload time or the last time that it was moved, downloaded, re-uploaded, etc. There’s no sort by CREATION date, only sort by Modification date which is just a complete denial of basic file management for those of us who manage all of our files on mobile phones and tablets. We desperately need full file information accessibility for Dropbox mobile apps… ESPECIALLY the ability to preserve and sort by the ORIGINAL file creation dates… and to not lose access to those creation dates when moved, renamed, downloaded, re-uploaded, etc, but to keep them intact despite all modifications. Creation dates and modification dates can be preserved separately without sacrificing one for the other, as long as the files’ metadata remains intact.5.9KViews18likes16Comments