You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Dropbox won't show me the option to make content "available offline".
have installed Dropbox on two MacBooks. On the first one, I can download folders and make them available offline. However, this isn't working on this MacBook Air. I've already uninstalled and reinstalled Dropbox. Dropbox has full disk access on this laptop. What is going wrong, and how can I resolve this?
4 files are perpetually syncing on Mac OS, and I can't identify which files
Using Dropbox (version 212.4.5767) on iMac (OS X Ventura). App works fine. But when I pull down the menu from the Dropbox icon in the menu bar, it *always* says "Syncing 4 files" I have no idea what these files are. I uninstalled and reinstalled the Dropbox app. And still the 4 files are syncing 24/7. When I "view sync issues" it gives no info. How can I determine what four files are involved here?
I can't activate File Provider on my Dropbox desktop application on Mac OS 15.1
I'm trying to debug a problem a user of my macOS application has, where it won't read files on an external drive handled by Dropbox. The files are in `~/Library/CloudStorage/Dropbox/`, which I assume means that she is using Dropbox with file provider support. I'm not a Dropbox user myself, but I'm trying to replicate her setup in order to investigate the problem, so I've downloaded the Dropbox app and signed up for a free trial. However, when I try to activate File Provider support, it says “You are not eligible for the new Dropbox for macOS on File Provider at this time,” without giving a reason. This is on a 2020 M1 MacBook Air with Sequoia 15.1. Does anyone know a way to get around this? And even better, does anyone have an idea why my app sometimes is unable to read her file?
MS Word no long "likes" documents stored on external Dropbox locations (Mac OS 10.15 Sequoia)
So I recently updated from 10.14 to 10.15, and everything looks good except for MS Word. I keep my Dropbox file on an external drive (formatted as Mac OS Extended Journaled), and whenever I try to edit and save a Word document to the Dropbox location, I get a dialog box with "Check to make sure the removable drive containing this file is still available." It then renames the file to a temporary file name (e.g. .~WRD1234) and then brings up the File Save As dialog box. The whole thing repeats if I try to give it a new name. I've reindexed my Dropbox folder, removed the MS word cache, etc. etc. I'm on client build v212.4.5767. I did not see this behaviour with previous versions of Mac OS, so I'm assuming something broke with the update. Anyone with any ideas?My Dropbox is stuck syncing/indexing 65000+ files on my Mac device.
My dropbox is syncing nonstop, states 65000+ items are indexing. It's been like this for over a month, and it's been affecting my ability to copy files and folders, both to local storage and external. I tried quitting dropbox and reopening several times. Even updated and restarted my Mac several times but the number of items kept going up. Dropbox version: v211.4.6008 Macos: 15.1
Feedback on sync icons on macOS
I've been in contact with support about what I was convinced was a bug. But they are suggesting it's expected behavior. Before, if you had a folder with some files still syncing to the cloud, the icon on the folder would show a sync-in-progress-icon. Now it's showing a green checkmark. This makes me very confused every time. I think the icon on the folder should reflect the fact that not all files have been synced to the cloud.
